What are the responsibilities and job description for the Warehouse Operations Manager position at Grand Appliance and TV?
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Warehouse Operations Manager
Location: Grand Appliance & TV Distribution Center
Job Type: Full-Time
Join a family-owned company with over 90 years of excellence in customer care and service! Grand Appliance & TV is seeking a hands-on, experienced Warehouse Operations Manager to lead one of our distribution centers and oversee warehouse and delivery operations. This role is responsible for guiding a team of approximately 25 warehouse and delivery associates while ensuring top-tier service, efficiency, safety, and accuracy every day.
About Grand Appliance & TV
Grand Appliance & TV is a fourth-generation, family-owned retailer with over 90 years of history serving customers across the Midwest. We are committed to creating “Customers for a Lifetime” and “Employees for a Lifetime” by fostering a supportive, growth-oriented, and people-first work environment. With 30 retail locations, multiple distribution centers, and a reputation built on trust and integrity, Grand is proud to be a place where team members build long-lasting and meaningful careers.
What You’ll Do
Lead and develop a team of approximately 25 warehouse and delivery employees
Oversee $10M in inventory, including accuracy, receiving, storage, and shipping
Drive performance across Service, Safety, People, and Cost metrics
Standardize processes and share best practices across all warehouse locations
Maintain and manage the delivery vehicle fleet while building strong vendor partnerships
Ensure compliance with DOT and OSHA regulations
Oversee employee scheduling, timekeeping, attendance, hiring, and separations
Support ongoing operational initiatives, tasks, and special projects
What We’re Looking For
Bachelor’s degree preferred (Business, Information Systems, Supply Chain, or related field)
7–10 years of leadership experience in a high-volume, multi-shift distribution or fulfillment environment
Strong experience leading medium-sized employee teams
Proven ability to build positive employee relationships and collaborate cross-functionally
Excellent communication skills with the ability to deliver clear, consistent messaging
Key Competencies
Employee Development
Communication
Results Driven
Self-Development
Equal Opportunity Employer
Grand Appliance & TV is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.