HR Business Partner

Employee Benefits and Perk Package: 

•    Cross training and Advancement opportunities
•    Medical, Dental, & Vision Insurance coverage (full time only)
•    Health & Flexible Savings Accounts (full time only)
•    401K with 6% match 
•    Life Insurance (full time only)
•    Long term Disability (full time only)
•    Accident Insurance, Hospital Indemnity Insurance, and Critical         Insurance (full time only)
•    Generous paid time off, up to 128 hours after 90 days (full time  only)
•    Employee Discounts on merchandise, meals, fuel, rooms, & golf course
•    Exclusive employee discounts through Perkspot
•    Tuition Reimbursement Program; Up to 75% reimbursement (full time only)
•    Employee Assistance Program through Headspace

TITLE: Human Resources Business Partner

REPORTS TO: Human Resources Director
DEPARTMENT: Human Resources

Pay: Salary; Exempt; Pay negotiable and dependent on experience

Position Summary:
The HR Business Partner will provide essential HR support for Little America Hotels & Resorts (LAHR).  This role is ideal for a bilingual professional with a solid foundation in HR practices who is eager to further their career in a dynamic hospitality environment. The HR Business Partner will support employee relations, strategic HR initiatives, and talent communications programs working under the guidance of the HR Director


Duties and Responsibilities:

Employee Relations Support:
Coaching and Counseling: Partner closely with LAHR business leaders to understand their goals and challenges, translating them into effective people strategies.
Employee and Manager Support: Provide assistance to LAHR employees and managers regarding HR-related questions and issues.
Understand Employee Experience: Gain a comprehensive understanding of the day-to-day rhythms of employee experiences in each assigned department.
Lead Post-Crisis Support: Manage post-crisis initiatives, including individual follow-ups, providing counseling resources, and collaborating with management to resolve issues.
Talent Acquisition: Assist with hiring and onboarding key talent as needed for various lines of business.
Performance Management: Assist in managing and documenting Performance Improvement Plans (PIPs), warning letters, and verbal warnings. Support documentation and follow-up processes. Support both voluntary and involuntary terminations, ensuring proper documentation and adherence to policies.  Assist with the performance review process for LAHR properties.
Issue Resolution: Proactively resolve issues at ground level to prevent disruptions in operations. Refer large-scale employee relations issues to HR management.
Leave Administration: Assist in processing and managing personal leave requests, including Family and Medical Leave Act (FMLA), Long-Term Disability (LTD), and Leaves of Absence (LOA).

HRIS & Data:
HRIS Administration and Payroll: Assist with HRIS data entry, workflow review, and report generation.  Assist and support payroll operations
Data Analysis & Interpretation: Research and analyze employee trends to understand ways to increase employee engagement and retention. Analyze HR metrics and trends to provide data-driven insights and recommendations that inform business decisions.

Leadership Support:
Change Management: Lead change management initiatives, helping teams navigate organizational transitions smoothly and maintaining employee engagement throughout periods of transformation.
Policy Interpretation and Enforcement: Assist in interpreting and communicating HR policies.
Training Coordination: Help coordinate, support and facilitate training sessions for LAHR employees and leaders.
Departmental Collaboration: Regularly interact with department heads across Executive Office, Rooms, Food & Beverage, Kitchen, Sales & Catering, Accounting, Maintenance, Grounds, and Travel Center to address HR needs and ensure alignment with HR initiatives.
Recognition & Rewards:
Event Coordination: Assist in planning and executing employee recognition and rewards events, including scheduling, setup, and preparation.
Culture Committee: Assist with planning and executing employee events to boost morale and employee engagement.
Safety: Assist with safety initiatives,  training, and compliance to foster a safe work environment for all LAHR properties.  
 Assist with managing safety tracker spreadsheet and document in UKG all employee incidents. 
Helps Promote Benefits Knowledge: Enhance employees’ understanding of company benefits, perks, Employee Assistance Programs (EAPs), and leave accommodation.

Qualifications:

• Bachelor’s degree is preferred.
• 3 years of experience in an HR or Hospitality Management role, preferably in a hospitality Bilingual proficiency in Spanish and English is preferred.
• Strong communication and collaboration skills.
• Solid understanding of HR principles and employment laws, with proven ability to manage complex employee relations matters with discretion and sound judgment.
• Benefit knowledge for assisting employees with standard benefit questions.
• Strong communication and interpersonal skills, with the ability to influence and build credibility at all levels of the organization.
• Strong communication and interpersonal skills, with the ability to influence and build credibility at all levels of the organization.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to manage confidential information with discretion.
• Enthusiastic, positive attitude, proactive, self-motivated, and able to work independently as well as collaboratively.
• Ability to manage confidential information with discretion.
• Strong problem-solving abilities and a commitment to delivering excellent customer service.
• HRIS knowledge; UKG preferred.

Physical Requirements:

• Primarily works in a professional office environment with frequent use of a computer, telephone, and other standard office equipment.
• Regularly required to sit for extended periods while performing administrative, analytical, and computer-based work.
• Frequently required to stand, walk, bend, reach, and move throughout office, hotel, resort, and operational areas to meet with employees and managers.
• Primary work location is in Flagstaff, Arizona with regular interaction across multiple departments and operational areas.
• Occasional travel to company properties in Wyoming is required to support business operations, employee relations, training, compliance initiatives, and organizational objectives.
• Work schedule may occasionally require flexibility to accommodate employee meetings, investigations, training programs, operational needs, or travel schedules.