What are the responsibilities and job description for the Housekeeping Houseperson position at Grand America Hotels & Resorts?
Starting at $19.50 – $21.50/hour | Full-Time
Join our hospitality team and help create a welcoming, clean, and comfortable experience for every guest. As a Houseperson, you play an important role in supporting our Housekeeping team and maintaining the overall appearance and cleanliness of the hotel and surrounding property.
Classification: Non-Exempt
Position Summary:
The Houseperson supports the housekeeping operation by maintaining cleanliness throughout guest and public areas, assisting with guest requests, stocking supplies, and ensuring hotel standards are consistently upheld. This role is ideal for someone who takes pride in providing exceptional service, works well in a fast-paced environment, and enjoys being part of a team dedicated to hospitality excellence.
Essential Responsibilities:
- Maintain cleanliness and presentation of hotel common areas and service areas
- Remove dirty linens, trash, and debris from guest floors and transport to designated areas
- Stock and replenish linen closets and housekeeping supplies on assigned floors
- Assist housekeeping team members with operational support as needed
- Respond promptly and courteously to guest requests and inquiries
- Help maintain pool areas, outdoor spaces, and hotel grounds
- Move furniture and assist with room setup projects when needed
- Ensure safety standards and cleanliness expectations are consistently met
- Maintain a professional appearance and positive attitude while interacting with guests and team members
- Support a culture of teamwork and guest satisfaction
- Perform additional duties as assigned
Qualifications:
- Previous hotel or hospitality experience preferred
- Strong attention to detail and commitment to cleanliness
- Ability to work efficiently in a fast-paced environment
- Strong customer service and communication skills
- Dependable, team-oriented, and professional
- Flexibility to work evenings, weekends, and holidays as needed
Benefits & Perks:
- Medical, Dental, Vision, and Voluntary Benefits
- 401(k) Retirement Plan
- Wellness and employee Assistance Program
- PerkSpot Employee Discount Program
- Hotel Stay Discounts
- Employee Meals
- AquaVie Fitness & Spa Membership Discount
- Training and Career Growth Opportunities
- Discounts at Grand America Hotels & Resorts properties
- Convenient access to trolley station and downtown bus routes
Our Culture:
We believe in “People First and Guests Always.” We are committed to creating a supportive work environment where team members are valued, respected, and empowered to deliver memorable guest experiences.
Physical Requirements:
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Ability to work indoors and outdoors in various weather conditions
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Ability to lift, push, pull, and move up to 100 lbs. with assistance as needed
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Frequent standing, walking, bending, reaching, stooping, and repetitive motion throughout shifts
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Ability to perform physically demanding tasks for extended periods
Additional Information:
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
This job description is intended to describe the general nature and level of work being performed. Duties and responsibilities may change at any time based on business needs.
Salary : $20 - $22