What are the responsibilities and job description for the Marketing and Social Media Coordinator position at Granby Ranch?
POSITION SUMMARY:
The Marketing Coordinator is responsible for delivering the necessary marketing content to all guests including destination travelers, Grand County residents and community homeowners. This position will support the success of each line of business including ski and ride school, food and beverage, ticket and pass sales, events and activities, and more. This person will help drive our social media strategy, website content, event marketing, event support, vendor interaction and internal marketing support. This position will report directly to our Marketing Director, and work very closely with contractors including content producers, graphic designers, web developers, photographers, videographers, and media agencies. This position is based in Granby, CO.
ESSENTIAL JOB FUNCTIONS:
• Plan & Execute Granby Ranch’s social media presence (specifically on Facebook, Instagram, and YouTube) through up-to-date best practice expertise, creative storytelling, and a strong ability to produce high quality content consistently for all areas of business, including ski, golf, weddings and real estate.
• Enhance Granby Ranch’s digital customer service through social media management, and digital guest engagement.
• Manage and guide the Granby Ranch website through updates, event listings, and blog articles, communicating with web developer and internal team.
• Own the in-resort cross-sell messaging for all lines of business, including in-resort signage, digital menus, QR codes, maps, etc.
• Assist and support other departments for races, events and operations on high volume days.
ADDITIONAL DUTIES AND RESPONSIBILITIES:
• Act as a positive, professional role model, adhering to the company’s hospitality standards.
• Maintain an exceptional level of guest service in all interaction with guests, fellow employees, and management.
• Other duties as assigned.
SKILLS, KNOWLEDGE, AND ABILITIES:
• Ability to ski or snowboard to access and execute events, photoshoots, and content creation.
• A keen eye for on-brand imagery, graphics, copy, and more and the ability to adjust as necessary.
• An understanding of the current state of social media and the ability to communicate those best practices to fellow teammates.
• Some experience and knowledge of basic photography, video and editing techniques.
• Strong project-management skills through ownership of digital tools like Asana, Microsoft Teams, Excel, Word, Adobe Acrobat and more.
• An extremely high level of initiative and ownership – when you see something, you take action.
• Talking to others to convey information effectively.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Actively looking for ways to help people.
• Speak, read, write in English fluently.
• Communicating effectively in writing as appropriate for the needs of the audience.
EDUCATION, EXPERIENCE, AND CERTIFICATIONS:
• A bachelor’s degree in marketing, communications, advertising, journalism or equivalent
• Knowledge and familiarity with all forms of existing and emerging advertising and communications opportunities across web, email, and social media platforms
• Experience with social media marketing, including analysis of analytics
• Experience in capturing content for social media – a video/photo portfolio is preferred
• Proficient in Microsoft Excel, PowerPoint, Word, Teams, Adobe Creative Suite
• Strong writing, editing, and proofreading skills and knowledge of online content strategy and creation, and/or experience with SEO.