Policy Training - Coordinator 1

Job Duties and Other Information

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Job Description:

• Conduct general Medicaid policy training with a hands-on classroom experience for the Medicaid and Application Center staff through seminars and classes pertaining to Medicaid’s policies and procedures for the different State Medicaid offices and sections.
• Assist in the development and training of seminars and courses regarding Medicaid policies and procedures, which includes online courses and courses conducted via webinar.
• Train and assist in presentation of special topics seminars and classes as requested by State officials to enhance employees’ course development.
• Update and maintain current and upcoming classes in the LMS (Learning Management System) and calendar.
• Maintain training materials that accurately reflect current Medicaid policy and procedure.
• Secure venues for all eligibility and specialized classes and workshops. Compile materials needed for venue, including set-up and tear-down of workstations for a hands-on classroom experience as required. Some venues may require overnight travel.
• Perform administrative tasks associated with financial record keeping.
• Other tasks as directed.

• Bachelor’s degree or 6 years of professional experience in lieu of degree.
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up, and verbal/written communications skills.

• Advanced degree.
• Knowledge of Louisiana Medicaid Policies & Procedures.
• Previous experience in public speaking, presentation and/or training environment.
• Professional experience in health care field or Medicaid program support.
• Minimum 1 year of professional experience in a training related field.
• Knowledge of instructional design programs: Adobe Captivate, knowledge of Adobe Presenter, or Articulate software.