Policy Training - Coordinator 1

• Conduct general Medicaid policy training with a hands-on classroom experience for the Medicaid and Application Center staff through seminars and classes pertaining to Medicaid’s policies and procedures for the different State Medicaid offices and sections.

• Assist in the development and training of seminars and courses regarding Medicaid policies and procedures, which includes online courses and courses conducted via webinar.

• Train and assist in presentation of special topics seminars and classes as requested by State officials to enhance employees’ course development.

• Update and maintain current and upcoming classes in the LMS (Learning Management System) and calendar.

• Maintain training materials that accurately reflect current Medicaid policy and procedure.

• Secure venues for all eligibility and specialized classes and workshops. Compile materials needed for venue, including set-up and tear-down of workstations for a hands-on classroom experience as required. Some venues may require overnight travel.

• Perform administrative tasks associated with financial record keeping.

• Other tasks as directed.

Required Qualifications:

• Bachelor’s degree or 6 years of professional experience in lieu of degree.

• Excellent analytical skills, effective organizational and time management skills.

• Great attention to detail and follow up, and verbal/written communications skills.

Desired Qualifications:

• Advanced degree.

• Knowledge of Louisiana Medicaid Policies & Procedures.

• Previous experience in public speaking, presentation and/or training environment.

• Professional experience in health care field or Medicaid program support.

• Minimum 1 year of professional experience in a training related field.

• Knowledge of instructional design programs: Adobe Captivate, knowledge of Adobe Presenter, or Articulate software.