Licensing Analyst Supervisor

About this Job

Overview
This highly responsible advanced-level supervisory position is responsible for supervising and coordinating departmental work to ensure that Registered Nurse (RN) licenses are timely issued to all eligible and qualified persons. The individual is responsible and accountable to meet the mission of the LSBN to safeguard the life and health of the citizens of Louisiana by ensuring that individuals granted a license are compliant with the requirements of the Board for eligibility for licensure.

Also, as part of the licensure process, this position supervises the verification of licensure to other Boards of Nursing, employers, etc. Frequent contact with RNs, employers and credentialing agencies is required. Collaborate with analysts, investigators, and administrative coordinators in other divisions related to issues that affect the credentialing of RNs seeking licensure. The collection, analysis, and dissemination of data related to nursing licensure are inherent in this role. Requires management/supervision experience as well as knowledge and experience in nursing practice and regulation.

Key Competencies

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.

• Building and Supporting Teams: The ability to combine one's actions and efforts with others to work toward achieving a common goal.

• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Developing Plans: The ability to create structured strategies and plans that support the achievement of defined goals and objectives.
• Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Making Accurate Judgments: The ability to assess options, weigh risks, and make sound decisions using available information and logical reasoning.
• Managing Performance: The ability to plan, monitor, and document employee performance throughout the year.
• Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.
• Training Others: The ability to design and deliver training experiences that build knowledge, develop skills, and improve performance.
  
  

Minimum Qualifications

Six years of experience in the issuance, maintenance, or reinstatement of licenses; OR

Six years of full-time work experience in any field plus three years of experience in the issuance, maintenance, or reinstatement of licenses; OR

A bachelor's degree plus three years of experience in the issuance, maintenance, or reinstatement of licenses; OR

An advanced degree plus two years of experience in the issuance, maintenance, or reinstatement of licenses.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Responsible /accountable for supervisory functions. Responsible for productivity and quality of subordinates' work. Provides input into subordinates PES planning sessions and recommends appropriate action and ongoing evaluation of subordinates' performance.
• Interviews and recommend candidates for vacancies. Recommends subordinates for promotions. Determines work assignments, priorities, and procedures for subordinates.
• Resolves technical problems entailing responsibility for counseling subordinate and finding solutions to problems subordinate is unable to resolve. Resolves complaints from subordinates.
• Assures work is accomplished with excellent customer service, both internal and external, due process is maintained, and applicants are treated fairly and respectfully.
• Orients, instructs, and trains employees to job responsibilities and develops performance metrics for monitoring outcomes.
• Responsible to the Chief Credentialing Officer and Licensing Analyst Director to assure that the statutory provisions, rules and regulations, policies, and procedures, are current and followed consistently by licensure staff
• Responsible/accountable for functions related to the approval of applicants for licensure, permit, student clinicals and other credentials.

Position-Specific Details:

How To Apply:

Louisiana State Board of Nursing