Guidance Secretary (2025-2026)

POSITION PURPOSE:   

The Guidance Secretary is responsible for serving as clerical support to the Counselors in the school Guidance Department.

MINIMUM QUALIFICATIONS:   

• High School Diploma/GED

KNOWLEDGE, SKILLS, AND ABILITIES

• Thorough knowledge of standard office practices, procedures and equipment
• Thorough knowledge of school system routine and procedures
• General knowledge of business English, spelling and arithmetic
• Ability to establish and maintain effective working relationships with associates
• Ability to type, take and transcribe dictation accurately as necessary
• Ability to prepare and maintain computerized records and systems
• Ability to meet the public effectively
• Ability to interact with students with empathy, courtesy and professionalism

EDUCATION, TRAINING, AND EXPERIENCE

• High School Diploma/GED supplemented by various courses in business, typing, data processing and bookkeeping
• Considerable experience in clerical work
• Any equivalent combination of training and experience that provides the required knowledge, skills and abilities

CERTIFICATION AND LICENSE REQUIREMENTS

• Must possess a valid driver’s license issued by the NC Department of Motor Vehicles

PREFERRED QUALIFICATIONS:

• Experience in a public-school setting, especially in the Guidance Department
• Spanish Speaking

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as primary clerical support to the Guidance Counselors in the school
• Act as Guidance Office receptionist and telephone operator
• Prepare and maintain files and records for the department
• Assist the Counselors, teachers, school staff, students and parents
• Reconcile bank statements and issue purchase requisitions and orders as needed
• Sort and distribute Guidance Office mail
• Prepare student files and records for review, entrance and/or withdrawal
• Update student files with appropriate information
• Handle a variety of routine technical and administrative assignments
• Compose and type letters and memoranda in conformance with school policies and/or from brief instructions
• Set up and maintain office procedures and filing systems
• Meet and screen visitors to the Guidance Office
• Perform additional duties as assigned by the Guidance Counselors