What are the responsibilities and job description for the 911 Comms Dispatcher Pool position at Grady Health?
Grady Health System offers many career paths for experienced professionals. Whether you have many years of experience or are in the early stages on your career, you can find a rewarding career at Grady!
SUMMARY
Coordinate with the Communications Supervisor on a daily basis to ensure all assignments are completed. Demonstrate complete knowledge of the communication center operations to include receiving, processing, and dispatching requests for emergency medical service within the Grady EMS. Ensure all on-line vehicles and equipment are in an acceptable state of readiness at all times. Will be held accountable for exemplifying excellent service behavior and timely responsiveness to co-workers, patients, clients, physicians, and vendors.
QUALIFICATIONS
- High school diploma/GED required
One (1) year experience in a high performance EMS 911 Communications Call Center.
or
Less than one (1) year in a high performance EMS 911 Communications Call Center with Emergency Medical Dispatcher (EMD) Certification.
Prior use of computer aided dispatch programs preferred. Experience with Tri-Tech, VisiCad system desired.
- Emergency Telecommunicator Certification (ETC) and/or International Academy of Emergency Dispatcher (IAED) Certification preferred.
- BLS Certification required within 30 days of hire.
EOE-Females/Minorities/Protected Veterans/Individuals with Disabilities.