What are the responsibilities and job description for the Front Office Associate/Customer Service Representative position at Grads Photography?
Grads Photography is dedicated to delivering exceptional service with professionalism and efficiency. We’re seeking a friendly, motivated team player who values accuracy, is eager to learn, and thrives in a dynamic environment.
Position: Part-Time Studio Assistant.
Location: Chandler, AZ (Pecos & McQueen).
Location: Chandler, AZ (Pecos & McQueen).
This position is seasonal with the possibility of extension based on performance. The pay rate ranges from $15.50 to $16.50 per hour, depending on experience.
Key Responsibilities:
- Welcome and assist customers upon arrival at the studio.
- Maintain and update customer information.
- Address and resolve customer concerns quickly and effectively.
- Respond to customer inquiries via phone and email in a timely manner.
Schedule:
- Must be available Tuesday, Thursdays and Saturdays. Most weekday shifts are 11:30a-6pm, Saturdays 9am-6pm.
- Flexibility for occasional weekday shifts as needed.
Qualifications:
- Strong multitasking and organizational skills.
- Detail-oriented with excellent follow-through.
- Proficient with computers and common applications (e.g., Internet Explorer, MS Word, MS Excel, Gmail).
- Excellent verbal and written communication skills.
- High school diploma or equivalent required.
- Bilingual skills a plus.
- Reliable transportation to our Chandler location.
If you’re passionate about customer service and enjoy working in a team-oriented setting, we’d love to hear from you!
About Grads Photography:
Grads Photography began in 2000. Utilizing digital photography and an in-house lab, we have expanded into the elementary and high school picture market with tremendous growth due to superior service and quality products. We currently service over 140 schools with Portraits and yearbooks.
Salary : $16 - $17