What are the responsibilities and job description for the Mentor position at Grad Solutions?
Basic Function
The Mentor is responsible for supporting students through the program to obtain their high school diploma. Prepares students for academic and non-academic success by keeping them informed about pertinent information, tools, and resources. Acts as a retention specialist, builds rapport, helps remove barriers, and motivates students to meet their academic progress. A mentor plays a crucial role in helping students overcome obstacles and rediscover the value of education, contributing to their long-term success. Although this is a remote position, it requires in person meetings and participation in staff and student events.
The Key Performance Indicator (KPI) that measures the Mentors' efficacy and successfulness is the credits earned rate (CER). Success in this position is defined by maintaining an average of 0.5 monthly credit earned rate for a student roster.
Responsibilities
Student Progress: Track and assess student progress in completing the appropriate number of courses per month. Modify strategies and methods as needed to ensure success.
Student Support: Provide students with the support needed to ensure they can work on their courses and achieve monthly progress towards graduation. Refer students to other departments and staff for ancillary services that are nonacademic.
Student Rapport: Develop trusting relationships with students and their parents to create a bond between the student and the mentor that advances the student’s progress towards graduation. Document parent and student communication.
Student Outreach: Establish and maintain student contact centered around student success. Provide guidance to students as they work through their courses and towards graduation. Refer students over to HUBs and other services as needed.
Student Goals: Create individualized student learning plans that clearly set forth the student’s path towards graduation. Update goals as needed and use goals as motivation for students to achieve the desired outcomes.
Perform other related duties as assigned.
Skills
Strong Communication
Technologically Savvy
Organized
Detail Oriented
Time Management
Prioritization
Analytical
Integrity
Professionalism
Project Management
Process Oriented
Collaboration
Education/Training
Bachelor’s degree; or any equivalent combination of education, training, and experience adequate to perform the job responsibilities. You are required to obtain a Level 1 Fingerprint Clearance Card.
Experience
At least 2 years of experience in a customer-facing or sales position.
List of Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently in an 8-hour shift is required to sit; stand; walk; kneel; crouch; stoop; balance; climb; use repetitive motions; lift up to 25 lbs; reach with hands and arms; use hands to finger; handle or feel and look at a computer or hand-held screen for long periods of time.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job. Occasional evening and weekend work may be required as job duties demand. Please see your immediate supervisor with any questions you may have.
The Mentor is responsible for supporting students through the program to obtain their high school diploma. Prepares students for academic and non-academic success by keeping them informed about pertinent information, tools, and resources. Acts as a retention specialist, builds rapport, helps remove barriers, and motivates students to meet their academic progress. A mentor plays a crucial role in helping students overcome obstacles and rediscover the value of education, contributing to their long-term success. Although this is a remote position, it requires in person meetings and participation in staff and student events.
The Key Performance Indicator (KPI) that measures the Mentors' efficacy and successfulness is the credits earned rate (CER). Success in this position is defined by maintaining an average of 0.5 monthly credit earned rate for a student roster.
Responsibilities
Student Progress: Track and assess student progress in completing the appropriate number of courses per month. Modify strategies and methods as needed to ensure success.
Student Support: Provide students with the support needed to ensure they can work on their courses and achieve monthly progress towards graduation. Refer students to other departments and staff for ancillary services that are nonacademic.
Student Rapport: Develop trusting relationships with students and their parents to create a bond between the student and the mentor that advances the student’s progress towards graduation. Document parent and student communication.
Student Outreach: Establish and maintain student contact centered around student success. Provide guidance to students as they work through their courses and towards graduation. Refer students over to HUBs and other services as needed.
Student Goals: Create individualized student learning plans that clearly set forth the student’s path towards graduation. Update goals as needed and use goals as motivation for students to achieve the desired outcomes.
Perform other related duties as assigned.
Skills
Strong Communication
Technologically Savvy
Organized
Detail Oriented
Time Management
Prioritization
Analytical
Integrity
Professionalism
Project Management
Process Oriented
Collaboration
Education/Training
Bachelor’s degree; or any equivalent combination of education, training, and experience adequate to perform the job responsibilities. You are required to obtain a Level 1 Fingerprint Clearance Card.
Experience
At least 2 years of experience in a customer-facing or sales position.
List of Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently in an 8-hour shift is required to sit; stand; walk; kneel; crouch; stoop; balance; climb; use repetitive motions; lift up to 25 lbs; reach with hands and arms; use hands to finger; handle or feel and look at a computer or hand-held screen for long periods of time.
Disclaimer
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job. Occasional evening and weekend work may be required as job duties demand. Please see your immediate supervisor with any questions you may have.
Salary : $40,000 - $50,000