Dental Patient Services Representative

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13686706

**Practicing at GraceMed**

If you are a healthcare professional, we appreciate your interest in

practicing in a community health setting at **GraceMed**. This is a

clinical environment where you can be a part of a diverse team of

professionals who come together to address the whole health of the

patient. Youll make a difference you can see every day as you care for

patients who are often high-risk because of their underserved status.

Youll be fully supported by a staff and organization set up to let you

focus on delivering care. And youll be part of a team that has

distinguished itself for its quality of care and outcomes.

• Reporting Relationship:** Reports to the Clinic / Medical Manager /
  
  

Dental Clinic Manager

• Supervision Responsibilities:** No
• Essential Role:** Provides critical first contact between patients and
  
  

GraceMed Health Clinic, Inc. Professionally greets and directs patients

through scheduling follow-up appointments and updating pertinent

information in EClinical Works (ECW) database.

Duties & Responsibilities

• Greets and check in patients arriving for an appointment, helps
  
  

patients feel welcome.

• Verifies necessary information for patient appointments to include;
  
  

patient information is current in ECW software and type of clinical

visit.

• Verifies patient information prior to appointment including, next
  
  

day insurance coverage verification (if expired or changed note

account, this patient will be referred to the payment specialist

upon arrival), and same day demographic verification. Ensures action

is corrected and noted in ECW as needed.

• Assist with next day appointment reminders when needed. Ensures
  
  

action is noted in ECW.

• Prepares paperwork for patients to complete in advance of
  
  

appointment.

• Documents patient cancellations and failure to show for appointment
  
  

per protocol.

• Receives deliveries, and distributes them to appropriate personnel.
• Maintains cleanliness and orderliness of reception work area and the
  
  

waiting area.

• Maintains patient confidentiality at all times.
  
  

Working Conditions

Medical/dental office setting. Ability to sit and/or stand for long

periods of time. Bending, stooping, and lifting (up to 50lbs.) may be

Required. Interaction With Physicians, Patients And Other Office

personnel. May involve contact with angry, upset or ill persons. May

involve potential exposure to blood and body fluids and other hazardous

substances. Must have visual acuity and manual dexterity to interface

with computer. Must have auditory acuity to handle phone calls.

• The above statements are intended to describe the general nature and
  
  

level of work being performed. They are not intended to be construed, as

an exhaustive list of all responsibilities, duties, and skills required

of personnel so classified.*\

\

• This job description has been examined for compliance with the
  
  

Americans with Disabilities Act (ADA) and the Fair Labor Standards Act

(FLSA) (May 1995).*

• GraceMed Health Clinic** is an equal opportunity organization and
  
  

shall not discriminate on the basis of race, color, religion (creed),

gender, gender expression, age, national origin (ancestry), disability,

marital status, sexual orientation, military status, or for any other

discriminatory reason prohibited by applicable law.*