Front Desk - Administrative Assistant- Accounting Firm ( Bilingual English/ Spanish)

Job Description

Job Title: Front Desk - Administrative Assistant

Reports To: Grace Lopez-Williams CPA PC

Bilingual Front Desk - Administrative Assistant (Spanish-English)
Norcross, GA | Full-time | On-site

Grace M. Williams CPA, P.C. is a firm located in Norcross, Georgia, serving both individual and corporate clients with high standards of service, professionalism, and financial insight.

We are currently seeking a motivated, detail-oriented, and client-focused Bilingual

Front Desk - Administrative Assistant to join our front office team. In this role, you will serve as the first point of contact for clients and visitors, while also supporting the intake and administrative functions of the firm.

Key Responsibilities

• Welcome clients upon arrival and maintain a professional front desk presence.
• Manage the front desk, answer incoming calls, and greet clients and visitors professionally.
• Schedule and confirm appointments, maintain the office calendar, and prepare conference rooms for client and staff meetings.
• Receive, scan, organize, and distribute client documents, mail, and deliveries.
• Receive and accurately record in-person payments following established procedures.
• Provide basic client follow-up and route requests to the appropriate team member.
• Provide administrative support to both on-site and remote team members, helping coordinate documents, communications, and day-to-day requests.
• Support daily office operations, including office supplies, administrative tasks, employee onboarding, and company events.
• Maintain confidentiality of client and company information and escalate important matters to the appropriate supervisor.
• Maintain and manage physical and digital records and files.
• Assist with special projects and events as directed.
• Assist with photos, videos and other audiovisual materials during company events.

Qualifications

• Fluent/bilingual English and Spanish required, both verbal and written.
• Previous experience in reception, customer service, office administration, or administrative support preferred.
• Strong communication and interpersonal skills.
• Professional phone etiquette and customer-service skills.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a busy office environment.
• Comfortable using Microsoft Outlook, Word, Excel, and general office technology.
• Ability to learn internal systems and procedures.
• Ability to handle confidential client and company information appropriately.
• Dependable, punctual, professional, and able to follow established procedures.

The ideal candidate is hands-on, proactive, and comfortable working in a fast-paced professional environment. This role requires someone who can manage multiple priorities, respond calmly to changing needs, and take initiative to keep day-to-day office operations running smoothly.

Preferred Qualifications

• Previous experience in a CPA firm, accounting office, law firm, financial services firm, or other professional-services environment.
• Experience scheduling appointments and communicating directly with clients.
• Experience handling documents, payments, or confidential information.
• Experience with Quickbooks and Monday.com is preferred

Schedule

Full-time, on-site position in Norcross, Georgia.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Education:

• Bachelor's (Required)

Work Location: In person

Salary : $18 - $20