What are the responsibilities and job description for the Landscape Branch Manager- CT position at GRÄS Lawn?
Seeking a Full-Time Branch Manager in the Connecticut area.
Our ideal candidate has solid business understanding, strong leadership abilities, and great customer relations skills. You can motivate and encourage your teams and maintain strong client relationships!
Summary
The Landscape Branch Manager will serve as a client liaison to the company through outstanding service, ensuring that clients' needs are met, and the relationship will continue, creating high customer retention, while helping the branch achieve its revenue goals. The candidate in this role must also be able to manage job sites, personnel/crews, and equipment.
Essential Function
The landscape branch manager manages all account managers, operations managers, foreman, and laborers in all departments and is responsible for performance management and hiring of employees within that department. The branch manager is responsible for growing a collaborative and accountable team environment and developing branch staff through providing learning and coaching opportunities.
Qualifications
Perks
Our ideal candidate has solid business understanding, strong leadership abilities, and great customer relations skills. You can motivate and encourage your teams and maintain strong client relationships!
Summary
The Landscape Branch Manager will serve as a client liaison to the company through outstanding service, ensuring that clients' needs are met, and the relationship will continue, creating high customer retention, while helping the branch achieve its revenue goals. The candidate in this role must also be able to manage job sites, personnel/crews, and equipment.
Essential Function
- Develop long-term relationships and communicate regularly with key clients.
- Inspect key client properties to monitor performance and overall job quality
- Ensure existing accounts are renewed each year
- Coordinate and manage client service teams
- Develop annual budgets
- Be fully responsible for the P&L of the branch
- Work with Controller/CFO to accurately track branch performance
- Ensure billing is completed in a timely and accurate manner
- Ensure all contracts are executed correctly
- Ensure proper use and care of all branch assets
- Identify staffing needs
- Monitor and guide Account Managers and Operations Managers
- Implement and enforce policies and procedures as issued by us.
- Drive and develop new contract and enhancement sales processes
- Ensure new sales goals for the branch are properly budgeted
- Understand and accurately estimate jobs
- Ensure proper paperwork is completed for all employee changes.
- Communicate with, counsel, train, discipline, review, and develop growth plan(s) for employees
- Achieves grounds management operational objectives by contributing information and recommendations to strategic plans and reviews
- Prepares and completes action plans; implements production, productivity, quality, and customer-service standards; resolves problems; completes audits; identifies trends and determines system improvements
- Work in a fast-paced environment while operating with a high sense of urgency
- Must uphold company policies, procedures and company core values at all times
- Strengthen and build relationships with clients and the community
- Leadership
- Ethical Conduct
- Tech Savvy
- Financial Acumen
- Organizational Skills
- Project Management
The landscape branch manager manages all account managers, operations managers, foreman, and laborers in all departments and is responsible for performance management and hiring of employees within that department. The branch manager is responsible for growing a collaborative and accountable team environment and developing branch staff through providing learning and coaching opportunities.
Qualifications
- 10 years of landscape experience
- 5 years of Landscape Branch Management experience
Perks
- 401K with company match
- Health Insurance
- Paid-Time Off
- Holiday Pay