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Personal Lines Account Manager

gpac
Westwood, MA Full Time
POSTED ON 5/18/2026 CLOSED ON 8/11/2026

What are the responsibilities and job description for the Personal Lines Account Manager position at gpac?

Licensed Insurance Personal Lines Account Manager

Qualifications:

  • Personal lines P&C license
  • Upbeat, positive, and enthusiastic attitude
  • Proficiency in multi-tasking, follow-through, and follow-up
  • Strong communication skills, both oral and written
  • Excellent customer service skills
  • Driven and goal-oriented individual
  • Ability to tactfully handle stressful and difficult situations

Benefits:

  • Salary: $50,000.00 - $80,000.00 per year
  • Annual Base Salary Commission
  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Parental Leave
  • Hands-on Training
  • Tuition Reimbursement
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Retirement Plan
  • Evenings Off

Responsibilities:

In this role, you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests. Key responsibilities include:

  • Immediately greeting all customers entering the office in a friendly and helpful manner
  • Processing customer policy change requests
  • Taking premium payments from customers
  • Following up with customers to assure satisfaction, respond to queries, offer additional insurance protection, and solve or refer problems
  • Fostering strong relationships with our customers to maintain a high level of client retention and product loyalty
  • Presenting and explaining insurance policy options based on prospective client needs and their personal goals
  • Providing customers with additional information about new products and services

Job Description:

Great opportunity to work with a fantastic team! Our success is driven by the success of our team members. We offer professional development and a supportive team environment. We are looking for an enthusiastic, customer-driven, and knowledgeable person to join us as a Full-Time Licensed Insurance Customer Service Representative. In this role, you will provide exceptional customer service to our clients, addressing all of their insurance-related questions, concerns, and requests.

Your positive attitude, rapport-building skills, and desire to help will make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who can deliver an amazing experience while ensuring clients have the coverage they need. If you are ready to make a change in your life and join a company that cares about both our clients and you, apply today!

Salary:

$50,000.00 - $80,000.00 per year

Benefits:

  • Annual Base Salary Commission
  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Parental Leave
  • Hands-on Training
  • Tuition Reimbursement
  • Mon-Fri Schedule
  • Career Growth Opportunities
  • Retirement Plan
  • Evenings Off

Responsibilities:

  • Immediately greet all customers entering the office in a friendly and helpful manner
  • Process customer policy change requests
  • Take premium payments from customers
  • Follow up with customers to assure satisfaction, respond to queries, offer additional insurance protection, and solve or refer problems
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty
  • Present and explain insurance policy options based on prospective client needs and their personal goals
  • Provide customers with additional information about new products and services

Requirements:

  • Personal lines P&C license
  • Upbeat, positive, and enthusiastic attitude
  • Proficiency in multi-tasking, follow-through, and follow-up
  • Strong communication skills, both oral and written
  • Excellent customer service skills
  • Driven and goal-oriented individual
  • Ability to tactfully handle stressful and difficult situations

My name is Brandon Womack and I am hiring for this position. I look forward to hearing from you and discussing your career aspirations! This call is 100% CONFIDENTIAL.

Search Consultant- Insurance Division

gpac

(605) 800-4384

brandon.womack@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Salary : $50,000 - $80,000

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