SAP (S/4HANA/OTC) Techno Functional Specialist

Title: Senior System Analyst – SAP S/4HANA Order to Cash (O2C)

Duration: FTE/Perm

Location: onsite 4 days a week in NYC (10118)

Salary: 130-150k

Summary

The Senior System Analyst – SAP S/4HANA Order to Cash (O2C) will play a key role in driving digital transformation and delivering scalable solutions across the Order-to-Cash lifecycle. This position requires expertise in SAP S/4HANA with integrations to commerce platforms, EDI systems, and digital payment providers. The role is responsible for designing, implementing, and optimizing O2C processes to enable seamless customer order experiences, efficient supply chain execution, and compliant financial outcomes.

Responsibilities

SAP O2C Functional Design & Delivery

• Serve as the functional lead for end-to-end Order to Cash processes in SAP S/4HANA.
• Configure and support SD modules, including order management, pricing, delivery, invoicing, and billing.
• Implement ATP (Available-to-Promise), Credit Management, Billing Plans, and Returns processing.

Commerce Platform Integration

• Design and manage real-time integrations between SAP S/4HANA and digital commerce platforms (e.g., Salesforce Commerce Cloud, SAP Commerce Cloud).
• Support order capture, availability checks, promotions, and order fulfillment across B2C and B2B channels.

EDI Integration

• Define and manage customer-specific EDI transactions (850, 855, 856, 810, 820).
• Troubleshoot and enhance interfaces using middleware platforms such as SAP Integration Suite, TrueCommerce, or OpenText.

Digital Payment Integration

• Integrate digital payment providers (e.g., Stripe, Adyen, PayPal) into SAP S/4HANA.
• Ensure real-time payment authorization, capture, and reconciliation across web and mobile orders.
• Collaborate with Finance and Security teams to ensure PCI-DSS compliance and fraud protection.

Operational Support & Optimization

• Provide Level 3 support for SAP SD and integrated solutions.
• Identify automation opportunities across O2C processes using workflow and output management tools.
• Partner with supply chain, finance, and customer service teams to streamline order fulfillment.

Documentation & Compliance

• Maintain functional specifications, configuration guides, test scripts, and training materials.
• Support audits and compliance activities, including SOX and process control adherence.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Business, or related field.
• 5–8 years of SAP SD experience with deep Order to Cash knowledge.
• 2 full lifecycle SAP S/4HANA implementations (Public or Private Cloud preferred).
• Experience integrating commerce platforms (Salesforce or SAP Commerce Cloud) with SAP.
• Strong knowledge of EDI standards (ANSI X12, EDIFACT) and integration platforms (e.g., SAP CPI, TrueCommerce).
• Hands-on experience with digital payment providers and SAP payment configurations.
• Familiarity with output management, BRF , billing customization, and interface troubleshooting.
• Strong problem-solving skills and ability to work cross-functionally.

Preferred Qualifications

• Knowledge of SAP BRIM or Subscription Billing.
• Experience in consumer products or retail operations, including trade promotions and replenishment.
• Familiarity with SAP Fiori, REST/OData APIs, and SAP BTP extensions.
• Understanding of S/4HANA Public Cloud extensibility options.
• Agile/Scrum project experience or certification.