Service Coordinator

1. A general understanding of a CNC service organization’ internal workings are required.
2. Good Customer Service Skills.
3. Ability to maintain professional conduct when dealing with customers, builder representatives and staff.
4. Good interpersonal and written communication skills.
5. Strong computer skills including the ability to use Microsoft Word, Excel and Power Point along with a willingness and aptitude to learn new software programs as required.
6. Good judgment and decision-making skills.
7. Good planning and organizational skills.

Core Competencies:

1. Customer Service:  directly servicing the needs of customers and/or properly recommending alternative solutions.
2. Interpersonal Skills:  effectively communicating, building rapport and relating well to all kinds of people.
3. Planning/Organizing:  effectively preparing, prioritizing and tracking of tasks at hand.
4. Written Communication:  effectively communicating through written media including a good command of the English language, grammar, punctuation, etc.
5. Creativity/Innovation:  the ability to come up with creative and sometimes unconventional solutions to common problems.

Working Conditions:  Administrative work environment with frequent exposure to showroom floor activities and occasional exposure to a manufacturing work environment which could include moving mechanical machine parts, potentially loud equipment, etc. Continuous exposure to internal/external customer, vendor, and supplier communications.

Perks and Benefits:

• Medical, Dental, and Vision Insurance
• Short- and Long-Term Disability
• Paid time off and holiday pay
• 401K plan with company match
• Maternity and Paternity leave

Pay Range: $75,000-$85,000

Salary : $75,000 - $85,000