What are the responsibilities and job description for the Receptionist/ Patient care coordinator position at Gorge Dental?
Reception / Patient Care Coordinator
Gorge Dental · Hood River, Oregon · Full time· $21-28/hour depending on experience.
Full time benefits include:
- Paid time off
- Holiday pay
- Monthly health stipend to help cover medical expenses
- Free Dental care for you and your immediate family
- 401k matching
Be the first smile our patients see.
At Gorge Dental, the front desk sets the tone for every visit. We’re looking for a warm, organized person to welcome patients, keep our schedule running smoothly, and ensure everyone leaves knowing what comes next in their care, and glad they came.
What you’ll do
- Greet patients by name, in person and on the phone, and check them in and out
- Schedule, confirm, and reschedule appointments in EagleSoft, and fill openings from our short-call list
- Make sure every patient leaves with their next visit booked, and follow up on recall and unscheduled treatment
- Coordinate specialist referrals and connect patients with our Patient Financial Coordinator for treatment estimates
- Collect payments, introduce our in-house membership plan, and keep records accurate
- Protect patient privacy and follow HIPAA in everything you do
Who you are
- Friendly and at ease with people, including patients who are nervous, in pain, or frustrated
- Clear and confident on the phone
- Organized and accurate with schedules, payments, and records
- Calm when the desk gets busy
- Discreet and trustworthy
- A team player who sees what’s needed and steps in
Front desk or customer service experience is preferred, and dental or medical office experience and EagleSoft knowledge are a plus, but attitude matters most to us.
Why Gorge Dental
We’re building toward a world-class practice, and that only happens when our people grow into genuine experts. We invest in that growth: we cover approved training and certifications (think patient experience, scheduling, treatment coordination, EagleSoft, and front office leadership), and we tie pay increases to the skills you bring into your work. You’re encouraged to bring your own growth ideas anytime, and every team member has a dedicated annual growth conversation with the owner.
Pay: $21.00 - $28.00 per hour
Expected hours: 32.0 – 40.0 per week
Benefits:
- 401(k) matching
- On-the-job training
- Paid time off
Work Location: In person
Salary : $21 - $28