What are the responsibilities and job description for the Entry‑Level IT Repair Technician (Apple, Chromebook & PC) position at Gophermods?
Pay: $16–$21 per hour (experience‑based) performance bonuses commissions
Job Type: Full time
Schedule: Monday–Friday, Day shift, No nights, No weekends (7:00am-3pm / 8:00am-4pm)
Work Location: New Brighton, Minneapolis
Why You’ll Love This Role
- Be home for dinner: steady weekday daytime schedule
- Company-paid CompTIA A , Network , Security certification pathway
- Clear promotion ladder to Senior Tech, Team Lead, and Education Ops Manager
- 14 PTO days option for 2 additional weeks unpaid paid major holidays
- 50 % employer-paid medical, dental, vision 4 % 401(k) company match
- Disability: Short‑ and long‑term coverage included.
- Support local schools & businesses while working with the latest Apple, Chromebook, Surface and Windows devices
Launch your career in tech with a hands‑on IT technician role at Gophermods! If you’re a beginner IT technician or IT career starter looking for paid training, this entry level IT job is for you to gain hardware repair technician experience. You’ll learn diagnostics, troubleshooting, screen replacement, battery replacement, component replacement, and full laptop/desktop repair workflows across Apple (MacBook and iPad), Chromebook, Windows laptop and Microsoft Surface, and desktop repair.
What You’ll Do
- Repair & Refurbish: Diagnose, troubleshoot, and repair Chromebooks, MacBooks, Windows laptops, iPads, tablets, and desktops. Perform screen, battery, and component replacements, as well as full device refurbishments.
- Education & Business Projects: Support K–12 districts and business clients with device repair, device fleet management, and large-scale deployments.
- Provision & Deploy: Configure, image, and deploy devices with white-glove care and enterprise-level precision for managed device services.
- Logistics & Asset Care: Assist with IT logistics, parts handling, and asset management. Maintain accurate documentation, ticketing, and invoicing in company systems.
- Teamwork & Efficiency: Keep a clean, safe, and organized workspace, and collaborate with teammates to streamline repair workflows and meet evolving client needs.
Training & Certifications (Paid)
- Paid IT training with hands‑on computer technician training from day one—learn how to learn IT and learn computer repair the right way.
- Clear IT pathway with IT skills development: grow from electronics and hardware technician to senior roles which include Team Lead and Education Operations Manager.
You’ll Thrive Here If You…
- Want a hands‑on job in a collaborative team environment with a people‑first culture and real growth opportunities.
- Communicate clearly, stay organized, and can lift up to 35 lbs.
- Are excited about a tech job that blends computer services and electronics services for the community.
About Gophermods & Our Clients
Gophermods is a Minnesota IT solutions company delivering IT, computer, and electronics services across the Twin Cities. We specialize in managed IT services for schools, business IT support, white glove provisioning, device configuration, device deployment, IT logistics, and IT asset management—with a strong foundation in device repair that started in the retail space.
Areas that we service: Minnesota / Twin Cities—Minneapolis, Saint Paul, Bloomington, Richfield, Edina, Roseville, Eagan.
How to Apply
Click Apply Now. Quick phone screen, then a couple of on‑site meetings to see the workspace and meet the team.
Salary : $16 - $21