What are the responsibilities and job description for the Regional Operations Manager - Janitorial position at Goodwin Recruiting?
Regional Operations Manager – DMV Area - Maryland, Virginia, DC Area
Join an established and rapidly growing commercial janitorial company dedicated to elevating health and wellness for clients across the Mid-Atlantic. This is a unique opportunity to build your leadership legacy in a family-owned company known for its strong culture, growth trajectory, and commitment to meaningful operational impact. You'll play a pivotal role overseeing critical accounts and leading a talented field team as we continue to scale.
Regional Operations Manager Benefits & Compensation
Base salary: $80,000–$110,000 plus annual bonus opportunity- Paid time off
- Medical, dental, and vision insurance
- 401(k) with company match
- Opportunity to leave your mark in a culture focused on continuous improvement and hands-on leadership
Regional Operations Manager Requirements & Qualifications
5 years of commercial cleaning operations experience- Prior role managing field operations or supervising other managers, in the janitorial industry
- Must be bilingual (English/Spanish), fully proficient in speaking, reading, and writing
- Proven background enforcing processes while building strong relationships
- Ability to travel regularly throughout the DMV region and based near Washington, DC
- Excellent written and verbal communication skills
- Track record of solving operational challenges proactively
Regional Operations Manager Preferred Background & Skills
- Progressively advanced roles within commercial cleaning operations (Area or Regional Manager)
- Strong people leadership and hands-on approach; credible with front-line teams
- Experience transitioning accounts and managing dispersed, multi-site teams
- Comfort operating in evolving, entrepreneurial environments
Regional Operations Manager Day-to-Day Responsibilities
- Oversee and support a team of Territory Operations Managers across the DMV area
- Lead operational quality, inspections, and customer relationships for a portfolio of accounts
- Serve as the primary escalation point for service delivery issues and customer concerns
- Coach, hire, and develop Operations Managers while driving accountability and process adoption
- Regularly visit customer sites to support teams and maintain high-quality standards
- Manage administrative, HR, and documentation compliance across accounts
- Identify risks related to customer satisfaction, workforce performance, or contractor relationships, and address them early
- Report key trends, risks, and wins to senior regional leadership
If you’re a proactive leader ready to make a visible impact and advance your operations career in the dynamic commercial cleaning industry, we’d love to connect with you.
Salary : $80,000 - $110,000