What are the responsibilities and job description for the General Manager/Luxury Resort position at Goodwin Recruiting?
Our client develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants in some of the country’s best cities to live in. They know that the hospitality business, like life, is about how you make people feel. That’s where you come in. You'll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities:
- Provide strategic and day-to-day operational leadership across all operations at multi restaurants on the resort — including agriculture, greenhouse production, goat dairy and creamery, artisan bakery, restaurant, wine program, retail, and immersive agritourism guest experiences
- Own the full financial performance driving P&L management, budgeting, forecasting, labor planning, inventory controls, and capital investment decisions to achieve and exceed profitability and operational excellence goals at this world-class Wyoming ranch resort
- Lead growth, innovation, and sustainability initiatives across all restaurant departments — positioning the ranch as a national leader in luxury seed-to-table hospitality and agritourism guest experiences
- Recruit, develop, and inspire high-performing teams across a diverse, multi-department Farm operation — fostering a culture of collaboration, craftsmanship, accountability, and genuine passion for the land and the guest experience
- Monitor and act on key performance indicators across profitability, operational efficiency, product quality, and guest satisfaction — continuously elevating the experience to meet resort guest expectations and Relais & Châteaux luxury standards
- Serve as the primary ambassador for the restaurants and staff — building meaningful relationships with guests, ranch ownership, community partners, local producers, and the broader luxury hospitality and agritourism community
Qualifications
- 5 to 10 years of progressive leadership experience — including senior operations, general management, agritourism general manager, food and beverage director, or director-level responsibilities in a complex, multi-department hospitality, food and beverage, agritourism, or experiential business environment — required
- Proven success leading multi-department operations with full accountability for financial performance, operational results, and team development — experience in luxury resort, ranch resort, farm-to-table restaurant management, or agritourism operations strongly preferred
- Strong business acumen across P&L management, budgeting, forecasting, labor productivity, and inventory control — with a track record of driving profitability in a complex, high-touch luxury hospitality environment
- Deep experience in hospitality, food and beverage, agriculture, culinary arts, Director of Agriculture responsibilities, or other experiential businesses — a background that spans multiple disciplines is a significant advantage for this uniquely multi-faceted luxury ranch general manager role
- Exceptional leadership, communication, and relationship-building skills — you inspire teams, earn the trust of ownership and partners, and represent a world-class Relais & Châteaux luxury ranch brand with authenticity and presence
- A genuine passion for agriculture, sustainability, craftsmanship, and luxury guest experiences — you don't just manage, you believe in what it stands for.
- Comfort with and enthusiasm for a live-on-property or nearby rural Wyoming lifestyle — this role is immersed in the land, the seasons, and the rhythms of ranch life; relocation assistance is available for the right candidate
What We Offer
- Day 1 Medical, Dental, and Vision insurance
- Paid Parental Leave
- Vacation and Paid Time Off (PTO) with rollover
- 401(k) with company match
- Complimentary wellness tools
- Unlimited referral bonuses
- Leadership development opportunities
- Tuition reimbursement
- Discounts on hotel rooms, dining, and other travel/entertainment experiences
- Multiple hotels in each market = more opportunities
Matt Rosenblum
Salary : $130,000