Loss Prevention Specialist

Department: Human Resources

Work Location: Canfields

Employment Status: Full-Time

Pay Range: $20.19

Job Summary

The Loss Prevention Assistant will assist the Loss Prevention Manager with administration of proactive loss and asset protection activities within the agency.

Essential Duties & Responsibilities

• Responsible for the maintenance and monitoring of access cards, Hikvision cameras, or locks.
• Conduct store audits to identify problem areas or procedural deficiencies.
• Monitor workplace to assess safety and security issues or concerns.
• Assist with investigations of known or suspected internal or external theft.
• Assist with investigations of disturbances such unlawful intrusion, fires, and property damage.
• Assist with accident investigations and provide management & Human Resources video recording of incidents.
• Provide excellent customer service to all internal and external customers.
• Must be able to work evening or weekend as needed.
• Meet or exceed the attendance expectations for this position
• Actively maintain a safe, healthy, and positive environment that promotes the physical and emotional well-being of employees, customers, and participants. Participates in new hire onboarding as necessary.
• Other duties as assigned.
  
  
  

Individual Development & Interpersonal Skills

• Personally participate in ongoing professional growth, education and development as well as supporting others in their efforts to develop.
• Ability to interact effectively with individuals from a variety of backgrounds
• Must have excellent working relationships with supervisor and co-workers
• Must possess strong leadership and organizational skills
• Must have effective verbal and written communication skills
  
  
  

ORGANIZATIONAL DEVELOPMENT

• Educate customers and the community about the mission and vision of the organization.
• Demonstrate the Goodwill core values through actions and words.
  
  
  

Education And/Or Experience

• Bachelor’s degree in Criminal Justice or related field preferred.
• One year loss prevention experience in a retail environment is preferred.
• Valid driver’s license is required.
  
  
  

CERTIFICATES, LICENSES, REGISTRATIONS

• CPR/First Aid Certificate preferred
• Must maintain a valid driver’s license and be insurable
  
  
  

Knowledge, Skills, And Abiliies

• Must maintain confidentiality and use discretion in dealing with sensitive or controversial issues and information.
• Must be able to build strong relationships to protect company assets.
• Knowledge of principles and techniques of risk/loss prevention management and administration.
• Ability to maintain accurate information and efficient record keeping systems.
• Ability to travel within the Goodwill service area.
  
  
  

PHYSICAL DEMANDS

Light

Lifting 20 pounds maximum with frequent lifting and/or carrying objects weighing up to 10 pounds. Walking or standing to a significant degree involves sitting most of the time with a degree of pushing and pulling.

WORK ENVIRONMENT

Moderate

Occasionally exposed to extreme atmospheric conditions (temperature, noise fumes, dust, etc.)