DDS Program Manager of Vocational & Rehab Ser

Goodwill of Western and Northern Connecticut is seeking innovated, outgoing individuals with a great passion for helping others. 

 The Vocational & Rehabilitative Program Manager supervises HSA(s) within Goodwill’s Human Services Department of Developmental Services funded programs. The Program Manager maintains a priority role in delivering quality programming, maintaining relationships with funding sources, expanding and monitoring Goodwill's Department of Developmental Services (DDS DSO), and Individualized Home Supports (DDS IHS). As well as promoting Continuous Improvement processes, facilitating staff meetings, and on-boarding new staff

Monday thru Friday 8am-4pm

What Goodwill can offer you:

• Opportunities for career advancement 
• Company-paid professional development and training
• A benefits package that includes health, dental, and vision (employee paid), as well as ancillary benefits including long and short term disability, and life insurance (Goodwill paid)
• These benefits available 1^st of the month, following 60 days of employment
• Two (2) weeks’ vacation, four (4) personal days, and nine (9) days of sick time
• Up to $3,000 in qualified Tuition Reimbursement
• Nine (9) Paid holidays
• 403(b) Retirement Savings Plan, including Employer Match
• 50% Employee Discount 
• Anniversary Rewards - $50 Swag Store credit at year one, with bigger financial rewards every 5 years after. 
• $200 Referral Program (for every candidate hired that you refer to Goodwill) 

 
Essential Job Functions:

1. Supervise Human Service Associates HSA Lead(s), Case Managers, and coordinators 
 within DDS funded programs.

2. Facilitate team meetings to provide staff with updates on program initiatives and monitor 
 progress of services.

3. Expand DDS vocational & rehabilitative services within Goodwill's service territory (WR). 
 Determine appropriate staffing structures to manage services.

4. Promote a culture of Continuous Improvement within the department by participating in 
 events and initiatives to improve outcomes and services.

5. Coordinate the on boarding process for new hires including scheduling of orientation and

6. training. Identify new participant referrals from funding source and determine eligibility for 
 program admission.

7. Attend meetings with funding sources to receive updates on services, gain relevant feedback, 
 and promote new referrals. Report participant progress updates to relevant stakeholders.

8. Coordinate and participate in the department’s quality assurance reviews of master files, 
 Therap case management software, and other written documentation.

9. Maintain compliance with all CARF standards that are applicable to services and 
 documentation within the department(s).

10. Complete annual performance evaluations for supervisees.

11. Utilize ADP E-time software for the completion and sign-off of staff payroll.

12. Identify and/or facilitate trainings to further develop staff skills and review best practices.

13. Lead monthly Human Services Employment meetings and maximize collaboration amongst

14. departments. Prepare, review and sign-off on billing for assigned programs and services.

15. Interface with administrative staff to review the accuracy of billing and the list of additional 
 authorized services.

16. Seek input from participants, stakeholders and departmental staff when conducting

17. services. Ensure compliance with all company policies and procedures.

18. Maintain all participant files and maintain HIPAA compliance for privacy while ensuring best 
 practices. Under the HIPAA Privacy Rule, this position has access to participant Protected

19. Health Information (PHI). Participate in staff meetings, in-service trainings, staff development 
 programs, professional meetings, conferences, and related programs as requested.

20. Other duties as assigned.
 

Job Requirements:

• Bachelor's degree in special education human services or a closely related area or equivalent years of experience in human services field. 
• Minimum of one-year practical experience working with people who have severe physical and/or mental disabilities. 
• CPR, PMT, first aid and medication administration certification are required (to be scheduled post­employment in accordance with staff development plan). 
• A current and valid CT driver's license.
• Ability to physically assist participants with transfers and guided ambulation as written in medical orders (gait belts, transfers to and from wheelchair, operation of Hoyer lift (if required), etc.
• Ability to lift up to 50 lbs.

Start your journey with Goodwill today by applying at gwct.org/about/work-here

Is this position not right for you? We can help you find the right one at Goodwill or any other employer through our Career Centers! Receive free career assistance services from Goodwill (including Resume Builds/Revisions, Online Job Searching Coaching, Interview Skills, and more) at gwct.org/career-coaching