What are the responsibilities and job description for the Lead Career Services Advisor (6621) position at Goodwill of the Heartland/Heartland Goodwill Enter?
If you are someone looking for a leadership opportunity that supports an excellent mission and vision for the community, Goodwill of the Heartland’s Lead Career Services Advisor might be the position for you! This position requires an associate’s degree or two years of study completed from a higher-learning institution, and one year of employment in a related field such as recruiting, supervision, or training. An additional year of employment may be substituted for the education requirement.
The Lead Career Services Advisor is responsible for providing services in our career center and will supervise several other Career Service Advisors at other career center locations. The primary objective of our career centers is to assist community members with achieving their skill building and employment goals by providing career assessments, digital and technology skills training, and job search assistance. This includes proctoring exams, in-person and small group workshop facilitation, business development, and partnering with Career Navigators at Goodwill to coordinate referral and support needs. This position aids in the development and training of new and current team members.
Essential Duties and Responsibilities:
- Enlist and develop qualified team members.
- Responsible for professional staff service provision and documentation of services.
- Ensure the participant completes the enrollment process for the Helms Career Center program.
- Provide basic skill assessment of each participant and assist them to create goals and locate the appropriate resource or tools needed for their desired goal.
- Maintain and use knowledge of current labor market trends to assist participant with job applications.
- Assist participant to secure employment through building digital literacy, basic job search activities, resume writing, interviewing, and other employment related activities.
- Assist with the development and sustainment of partnerships with area businesses and community agencies, organization, and schools to represent and market HCC resources that respond to their needs.
- Identify participant support needs, work with Career Navigator to coordinate referral and wrap around support needs.
- Schedule and coordinate on-site and virtual training for individuals and groups.
- Assist with certification and credential activities as directed for digital skills and other services.
- Develop and manage training and hiring event schedule for Career Center.
- Coordinate with other Goodwill team members to provide up to date information about schedule of activities for the website
- Responsible for recruiting coverage in the Career Center during operating hours.
- Contact participants to follow up regarding job placement, needed services and satisfaction.
- Recruit, train and supervise volunteers as needed to assist in the Career Center.
Goodwill of the Heartland offers competitive benefits, including:
- Generous store discount
- Competitive PTO
- Retirement package with up to 6% employer contribution after one year
- Strong team culture
- Health/Vision/Dental Insurance
Qualifications:
- Associate’s degree, or two years of study completed from a higher learning institution required. One year of employment in a related field may be substituted for education requirement.
- One year employment in a related field such as recruiting, supervision, or training required.
- Use of computer skills, proficiency in Microsoft Office and Microsoft Teams or Zoom.
- Preferred bi-lingual.
The Lead Career Services Advisor has a starting pay range between $20.26 and $22.29 The scheduled hours will typically be Monday – Friday 8:00am to 4:30pm.
Salary : $20 - $22