Director of Workforce and Training Programs

Description

This is a Full-Time, in-person position at Goodwill of Silicon Valley Headquarters in San Jose, CA.

Summary 

At Mission Services of Silicon Valley, our purpose is simple and powerful: to help people build skills, find meaningful work, and thrive in our community. For nearly 100 years, we’ve been a trusted partner in connecting opportunity with people’s potential. By working hand in hand with local experts, employers, and community members, we create pathways to education, employment, and lasting economic mobility. 

As a team, we are committed to: 

• Empowering one another to do our best work and grow together. 

• Building strong partnerships and serving as a driving force for economic opportunity in Silicon Valley. 

• Modeling teamwork, integrity, and cultural intelligence in everything we do. 

• Acting with mutual respect—for each other, our community, and the environment we share. 

The Director of Workforce and Training Programs will provide strategic leadership and operational oversight for three distinct but interconnected program areas: (1) Career Technical Education (CTE) with a focus on green and clean technology sectors; (2) career readiness services including workshops and training; and (3) non-traditional apprenticeship program development and management. This role requires a dynamic leader who can manage complex, multi-faceted programs while maintaining a strong commitment to serving populations with barriers to employment, including individuals with justice involvement, those experiencing homelessness, Veterans, and dislocated workers. 

 

Job Responsibilities 

Strategic Leadership and Program Development 

• Develop and execute comprehensive strategic plans for all three workforce development program streams, ensuring alignment with organizational mission and community needs. 

• Oversee the planning, implementation, coordination, and evaluation of all Career Technical Education programs, career readiness services, and apprenticeship initiatives. 

• Establish program goals, performance metrics, and accountability measures across all work streams. 

• Analyze labor market trends, industry needs, and emerging opportunities in green/clean technology sectors to inform program design. 

• Ensure programs meet compliance requirements including DOL regulations, Carl D. Perkins Act standards, California Department of Apprenticeship Standards, and relevant workforce development legislation. 

Career Technical Education (Green/Clean Technology Focus) 

• Lead the development and expansion of CTE programs in green and clean technology fields including solar energy, wind power, energy efficiency, battery storage, sustainable construction, and related sectors. 

• Develop curriculum frameworks in partnership with industry experts, educational institutions, and training providers. 

• Establish and maintain partnerships with clean energy employers, industry associations, and workforce boards to ensure program relevance and job placement opportunities. 

• Oversee hands-on training delivery, equipment procurement, and learning facility management. 

• Coordinate with funding sources including grants, clean energy workforce initiatives, and related funding streams. 

Career Readiness Services 

• Design and implement a comprehensive schedule of career readiness workshops including resume writing, job search strategies, interview preparation, and introduction to AI in the workplace. 

• Develop accessible, trauma-informed curriculum that addresses the unique needs of participants with barriers to employment. 

• Ensure workshops are culturally responsive and available to diverse community members. 

• Integrate emerging technologies and AI literacy into career readiness programming. 

• Track participant outcomes and continuously improve workshop effectiveness. 

Non-Traditional Apprenticeship Programs 

• Develop, register, and manage non-traditional apprenticeship programs in target industries, particularly in green/clean technology sectors. 

• Establish partnerships with employers to create registered apprenticeship opportunities and group-sponsored programs. 

• Design pre-apprenticeship pathways that prepare participants for success in registered apprenticeship programs. 

• Ensure compliance with U.S. Department of Labor Office of Apprenticeship standards and State Apprenticeship Agency requirements. 

• Coordinate on-the-job training, related technical instruction, and progressive wage scales. 

• Build relationships with labor unions, joint apprenticeship training committees, and industry intermediaries. 

Serving Priority Populations 

• Implement best practices for serving individuals with justice involvement (formerly incarcerated), including pre-release workforce services and post-release support. 

• Develop specialized outreach and supportive services for individuals experiencing homelessness. 

• Coordinate with VA services and veteran-serving organizations to provide employment pathways for Veterans. 

• Design rapid re-employment strategies and career transition support for dislocated workers. 

• Ensure all programs incorporate wraparound services, including case management coordination, transportation assistance, childcare support, and mental health referrals. 

• Address systemic barriers to employment through trauma-informed, equity-centered program design. 

Partnership Development and Community Engagement 

 

• Cultivate and maintain strategic partnerships with employers, particularly in clean energy, construction, manufacturing, and related sectors. 

• Build collaborative relationships with workforce development boards, American Job Centers, educational institutions, and community-based organizations. 

• Represent the organization at industry conferences, workforce development convenings, and community forums. 

• Serve on relevant advisory boards and committees to advance workforce development initiatives. 

 

Grant Management and Resource Development 

 

• Identify and pursue grant opportunities from federal, state, local, and private funding sources. 

• Prepare grant applications, reports, and compliance documentation. 

• Manage program budgets, ensuring effective allocation of resources across all program streams. 

• Track and report on program outcomes, participant demographics, and performance metrics. 

 

Team Leadership and Staff Development 

 

• Recruit, hire, supervise, and evaluate program staff including instructors, career coaches, case managers, apprenticeship coordinators, and program managers. 

• Foster a collaborative, mission-driven team culture. 

• Provide professional development opportunities for staff. 

• Ensure staff are trained in trauma-informed practices, equity principles, and best practices for serving priority populations. 

 

Responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally either orally or in writing. 

Required Qualifications 

Education and Experience 

• Bachelor's degree in Education, Workforce Development, Public Administration, Business Administration, Social Services, or related field. 

• 5-7 years of progressive experience in workforce development, career technical education, or related fields. 

• 3-5 years of supervisory or management experience. 

• Demonstrated experience developing and managing workforce training programs. 

• Knowledge of career technical education principles, apprenticeship models, and career readiness best practices. 

• Understanding of barriers to employment faced by justice-involved individuals, Veterans, people experiencing homelessness, and dislocated workers. 

• Experience managing multiple complex projects simultaneously. 

• Strong grant writing and budget management skills. 

• Excellent written and verbal communication skills. 

• Proficiency with workforce development data systems, learning management systems, and Microsoft Office Suite. 

• Ability to work collaboratively with diverse stakeholders including employers, government agencies, and community organizations. 

• Valid driver's license and ability to travel locally for site visits and meetings. 

Core Competencies 

• Strategic thinking and program design. 

• Project management across multiple concurrent initiatives. 

• Relationship building and partnership development. 

• Equity and inclusion lens in all aspects of work. 

• Data-driven decision making. 

• Adaptability and innovation. 

• Cultural competency and sensitivity. 

• Systems thinking and ability to see connections across program areas. 

• Results orientation and accountability. 

Essential Skills 

• Deep commitment to our values, mission, and core values, and dedication to continuous listening and learning to increase cultural competency on a personal and organizational level. 

• Robust project management skills, including multi-year project implementation, contract management, and overseeing project budgets. 

• Excellent communication and leadership skills with a proven ability to inspire and manage a diverse team. 

• Excellent organizational skills and an ability to work concurrently on multiple projects and manage deadlines independently. 

Qualifications

Preferred Qualifications 

• Master's degree in related field. 

Key Performance Indicators 

Success in this role will be measured by the ability to: 

• Scale high impact workforce programs across the skilled trades education, career readiness, and apprenticeship pillars. 

• Drive employment outcomes for priority populations. 

• Build robust employer partnerships in Green/Clean Economy sectors. 

• Secure sustainable funding and demonstrate program excellence. 

• Advance innovation in program design and delivery. 

• Lead high-performing, mission-driven teams. 

Working Conditions 

• The job is performed both indoors in a climatically controlled setting and outdoors independently and in cooperation with co-workers. There is regular contact with the public. The position also involves local travel. 

• Office-based position with regular site visits to training facilities, employer partners, and community locations. 

• Some evening and weekend hours required for workshops, events, and community engagement. 

• Occasional travel for conferences and training. 

• Hybrid work arrangements available based on operational needs. 

• Regular interaction with county staff, community partners, and program participants. 

 

Emotional Effort 

• Moderate: Occasional short deadlines. The work environment is occasionally hectic with occasional high activity. 

Physical Requirements 

• Ability to travel to community sites and partner organizations. 

• Ability to lift up to 25 pounds for program materials and supplies. 

Pay Range 

$115,000-$125,000 annually 

 

Mission Services of Silicon Valley is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law 

Salary : $115,000 - $125,000