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HR Systems Analyst

Goodwill of Central and Northern Arizona
Phoenix, AZ Full Time
POSTED ON 4/2/2026
AVAILABLE BEFORE 5/1/2026

2626 W Beryl Ave Phoenix Arizona, 85021,



Starting Pay :$75,000.00 Annual



Position Description:

Maintains thorough familiarity with applicable Human Resources (HR) systems, taking initiative to consistently look for ways to make HR systems more efficient and effective. Researches issues and enhancement requests, making recommendations on configuration changes. Assists with report generation to meet the organization’s needs, evaluating trends within Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, and curating the data. Develops process mapping, standard operating procedures, and job aids as needed. Responsible for overall data integrity with reporting and data trends.


Essential Duties and Responsibilities:

  • Observes the organization’s HR system needs, helping to anticipate and develop possible solutions for HR and other business areas by proactively researching system features.
  • Configures, oversees, and maintains optimal function of the current Human Resources Information System (Workday), which will include development, maintenance, security, installation, and updates.
  • Partners with other business areas, as needed, to gain better understanding of business needs and the potential to solve them.
  • Actively solicits feedback on HR systems and processes from the various HR areas and business.
  • Builds relationships internally and collaborates effectively on cross-functional teams.
  • Maintains a strong and positive relationship with IT, assisting each other as needed with integrations, uploads, security, testing, and biannual Workday updates.
  • Provides HR systems support to the organization in a positive and constructive manner.
  • Manages relationships with external vendors, as assigned.
  • Responds to report requests, compiling and designing reports for audits, surveys, projects, etc.
  • Develops and maintains industry-leading standards for HR process mapping and standard operating procedures to document configuration and encourage knowledge sharing.
  • Helps proactively maintain data integrity in systems by running queries and analyzing data.
  • Assists in the implementation of all new HR systems and current system updates.
  • Recommends process/customer service improvements, innovate solutions, policy changes, and/or system enhancements to improve user adoption and ease of use.
  • Develops and delivers internal technical training on data management, systems, reports, processes, best practices, and features.
  • Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
  • Maintains regular and consistent in-person attendance.
  • Performs other related duties, as assigned.
  • Minimum Qualifications (Education, Experience, Skills):

    • Bachelor’s Degree required, in Business or related degree
    • Minimum 1 year of experience with Workday HCM
    • 2 – 4 years’ experience evaluating, implementing, and managing HR systems
    • 3 years’ experience in HR preferred
    • Proficient in MS Office Suite with the ability to analyze complex data using strong Excel skills
    • Ability to handle a significant workload and effectively prioritize with a high degree of autonomy
    • Self-starter with the ability to effectively manage multiple searches and projects simultaneously
    • Ability to collaborate and work effectively in groups and in partnership with others, with strong customer service orientation
    • Strong organizational and follow-up skills and the ability to function under pressure and meet deadlines
    • Experience with building collaboration across multiple teams and functions
    • Ability to adjust to multiple demands and shifting priorities while demonstrating flexibility and resilience
    • Excellent written and verbal communication skills
    • Ability to read and speak English fluently
    • Ability to pass a background check and drug screen, where applicable for position


    You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:


    • 5 Medical Plans
    • Employer Funded Health Reimbursement Account (HRA)
    • 3 Dental Plans
    • Vision Plan
    • 401K
    • Employer Paid Life Insurance
    • Employee Assistance Program (EAP)
    • Paid Time Off; Sick and Vacation
    • Paid Holidays
    • These are just a few highlights of our key benefit offerings!


    Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.


    Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.


    Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

    For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

    Salary : $75,000

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