Rockaway New Jersey- Thrift Retail Store Donation Attendant

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.
Position Title: Thrift Retail Store Donation Attendant
Location: Retail Store Location
Benefit Classification: Hourly
Position Type: Full-Time
At Goodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work. Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized. Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods – our retail operations make a material, sustainable impact on textile reuse.
Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community.

Job Responsibilities:

• Greet donors warmly and assist with unloading donations.
• Address donor questions about Goodwill, its mission, and donation guidelines.
• Keep accurate records of donor counts and volume; submit daily to supervisors.
• Assess, sort and price donations according to Goodwill’s guidelines.
• Provide tax receipts upon request and thank donors for their contributions.
• Maintain a clean, organized, and safe donation area inside and outside.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (Certification is preferred, training is provided)
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Schedule Requirements:
Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00am to 9:00pm.

Health & Safety Guidelines:
This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.
Benefits
Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week:

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits
• Incentives: Incentive payments for achieving performance targets.
• Tuition Reimbursement Assistance
• Medical, Dental, Vision & Voluntary Insurance Offerings

#IND3

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!

If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.