Leader of Operations

ESSENTIAL EXPECTATIONS
Customer Service Expectations
Serving customers at Goodwill has never been more rewarding.  Whether serving our guests with their shopping experiences, assisting someone in our community to better their life, or helping your fellow coworker to exceed, Goodwill is about reaching out and making a difference.

Diversity, Equity, and Inclusion Expectations
Goodwill is committed to fostering a culture of dignity and trust where all individuals feel respected and valued.  The sum of our individual differences, life experiences, knowledge, background, education, unique capabilities, and talent converge to create an environment of inclusivity, equity, and excellence.

Safety Expectations
At Goodwill, safety is everyone’s job.  Ensuring a workplace where people can grow and enrich themselves and others by giving can only happen if our environment is secure and safe.  Being compliant with safety rules, policies, procedures, and regulations, while assessing and eliminating workplace hazards, is essential to our business and delivering our mission.

POSITION EXPECTATIONS

Position Expectations  
To lead the Salvage Production through management of the salvage process and production schedule. Coordinates with Dock Leads and Forklift Leads to maximize the efficiency and effectiveness of all distribution operations.  The overall goal is to meet production and distribution requirements to maximize salvage sales by exceeding daily production quotas and managing product flow.  

Responsibilities 

• Completes all related paperwork and reports in an accurate and timely manner. 
• Serves as liaison between the Production area and Forklift to provide exceptional process flow in meeting the warehouse production goals. 
• Serves as liaison between the Production team and the Salvage Buyer coordinator to ensure that load outs of salvage product are produced and ensure effective and efficient flow of product. 
• Standardizes through written procedures and training the most efficient use of labor in each assigned area with daily standards of performance. 
• Makes timely adjustments to increase salvage efficiency & quality based upon daily results. 
• Acts as point of contact for daily Salvage buyers. Ensure contract requirements are fulfilled. Manage payment collection, and maintain appropriate paperwork required for daily pick-ups and sales. 
• Completes any other tasks as assigned by Operations Management. 
• Assists in any other projects as determined by management.

Education, Experience, and Requirements

• High school diploma or equivalent.