What are the responsibilities and job description for the Erie Store - Assistant Store Manager position at Goodwill Industries of Northeast Ohio and Northwest Pennsylvania?
Assistant Store Manager — Full Time | Lead With Purpose
Ready to level up your leadership career and make a real difference while doing it?
Goodwill serving Northeast Ohio and Northwest Pennsylvania is looking for a hands-on Assistant Store Manager to help lead daily operations at one of our retail locations. This isn’t just retail — it’s an opportunity to coach a team, drive store success, and support programs that change lives in our community. If you’re passionate about people, leadership, and purpose-driven work, we want you on our team.
✅ Full-time leadership role
✅ Growth and development opportunities
✅ Mission-driven organization
✅ Team-focused culture
What You’ll Do
- Support day-to-day store operations and ensure sales and production goals are met
- Schedule, assign, and supervise team members
- Train, coach, and develop employees for success
- Assist with hiring, onboarding, and performance management
- Maintain strong merchandising, inventory, and pricing standards
- Ensure excellent customer service and a positive store environment
- Promote safety, loss prevention, and operational compliance
- Analyze performance results and support corrective action planning
- Partner with internal programs to support employee and client development
- Maintain a clean, safe, and organized store
What We’re Looking For
- 5 years of retail experience
- At least 1 year of supervisory or leadership experience
- Strong leadership and team-building skills
- Excellent written and verbal communication abilities
- Intermediate computer and digital skills
- Ability to motivate teams and drive results
- Alignment with Goodwill’s mission and values
- Flexibility to work days, evenings, weekends, and holidays
Education
- High school diploma or GED required
- Associate or Bachelor’s degree in Business Management, Marketing, or related field preferred
Work Environment
- Retail environment with climate-controlled conditions
- Fast-paced setting with changing priorities
- Exposure to dust and donated goods materials
- Occasional outdoor work
- Nontraditional retail hours including evenings and weekends
Why Goodwill?
At Goodwill, leadership means more than managing a store — it means mentoring people, strengthening communities, and helping individuals build brighter futures through the power of work.
Apply today and lead a team that’s doing good every day.