What are the responsibilities and job description for the E-Commerce Clerk position at GOODWILL INDUSTRIES OF KANAWHA VALLEY INC?
Company Description
At Goodwill Industries of the Summit, we assist people with disabilities and other vocational disadvantages to achieve full participation and integration into society through the power of work. Be a part of the Goodwill family where we train and lives change!
We envision persons with barriers to employment being able to choose rewarding employment, achieve financial security, and build careers and lives for themselves and their families, thus enriching our communities. We are currently growing and are looking for experienced individuals to support us in this endeavor.
Job Description
Under the direction of the eCommerce Supervisor, prepares and posts products on shopgoodwill.com and other marketplaces. Duties include, but are not limited to, the following:
- Identifying rare, collectible, and/or unique items to either Feature or start at a higher opening bid.
- Quickly researching items in order to determine value.
- Deciding whether or not to list items, and whether or not to keep rejected items to bundle.
- Listing items on the shopgoodwill.com website and other marketplaces accurately.
- Weighing, measuring, and photographing items for listing in a way that accurately discloses both item quality and flaws.
- Listing items on the shopgoodwill.com website and other marketplaces accurately and comprehensively, utilizing keywords to generate listing titles and item descriptions that will ensure maximum visibility.
- Ensuring that items are safely and accurately shelved in order to minimize breakage, loss, and lost items.
- Responding to customer inquiries within one business day or sooner.
- Cleaning and testing products as needed.
- Meeting all listing and revenue requirements.
- Other duties as assigned.
Qualifications
- High school diploma or general education degree (GED).
- One to three months related experience and/or training; or equivalent combination of education and experience.
- In-depth knowledge of one or more of Goodwill's product sale lines (eg. housewares, instruments, jewelry, art, electronics, cameras, accessories, collectibles, etc.) required. Previous online selling experience preferred.
- Photography experience preferred.
- Knowledge of online sales platforms such as eBay, Amazon; as well as Microsoft Office products, such as Windows and Word, strongly desired.
Additional Information
Beginning rate of pay is $12.00 per hour.
All your information will be kept confidential according to EEO guidelines.
Salary : $12