Retail Store Manager – Territory Floater

(Lansing, DeWitt, Mason, Jackson)

Goodwill Industries of Central Michigan’s Heartland is seeking an experienced, adaptable retail manager to provide leadership coverage at stores throughout our territory.

This is not a traditional Store Manager role assigned to one location. You will step into stores during vacancies, vacations, leaves, leadership transitions, and other business needs. We need someone who can quickly assess operations, build trust with the team, maintain standards, and keep the store moving forward.

What You’ll Do

• Provide temporary leadership and operational coverage at assigned retail stores.
• Quickly evaluate staffing, customer service, production, merchandising, safety, and cash-control needs.
• Coach employees, manage schedules, address performance concerns, and support day-to-day store operations.
• Maintain Goodwill policies, procedures, and operational standards.
• Communicate concerns, priorities, and completed work to Retail Leadership.
• Assist with store transitions, openings, inventories, training, and special projects.
• Work alongside the team when needed, including cashiering, processing, recovery, and customer service.

Schedule and Benefits

This is a full-time, salaried position with a flexible retail schedule, including some evenings, weekends, and holidays.

Our stores are open:

• Monday–Saturday: 10:00 a.m.–9:00 p.m.
• Sunday: 11:00 a.m.–6:00 p.m.
• No late-night or early morning store hours

Benefits and perks include:

• Three weeks of accrued vacation time in your first year.
• Employee discount.
• The opportunity to use your leadership skills across multiple locations.
• Meaningful work supporting our mission of Changing Lives Through the Power of Work.

If you are an experienced retail leader who can step in, take ownership, and provide stability wherever you are assigned, we encourage you to apply.

Goodwill Industries of Central Michigan’s Heartland is an equal opportunity employer.