E-Commerce Associate

Purpose or General Objective: To assist in the input of various articles on an online auction site.

Essential Duties:

• Must have the ability to distinguish between sellable and non-sellable merchandise
• Must have the ability to photograph the merchandise and prepare written descriptions of items for auction on Goodwill’s sight.
• Must have strong communication skills.
• Ability to courteously answer all e-mail questions and comments about merchandise
• Report any problems to the E-Commerce Supervisor.
• Ability to integrate photographs of merchandise into the E-Commerce software
• Ability to input descriptions, bids, etc., for items into the E-Commerce software
• Ability to clean and display items on inventory shelves in the E-Commerce storeroom
• Ability to accurately track inventory in the storeroom
• Ability to pack and ship items using Fed-Ex & USPS software and labeling system procedures

Additional Duties:

• Ability to participate and uphold the values and processes devoted to continuous quality and customer service improvement in all Goodwill operations.
• Responsible for understanding and complying with Goodwill’s safety program (i.e., handbook, policies, procedures, etc.)
• Other duties as assigned by the E-Commerce Supervisor, Charlotte Plant Manager, Operations Manager, Retail Director, or Vice President of Retail and Donated Goods.

Results Expected:

• Ability to meet daily and weekly productivity goals of 40 to 50 items posted daily.
• Able to work productively without close supervision
• Ability to work cooperatively and professionally with all associates, customers, and consumers working with and for Goodwill Industries
• Able to implement/follow proper controls and guidelines to ensure maximum output.
• Able to maintain accurate records and inventory
• Maintain confidentiality of consumer, associate, and agency information

Physical Requirements:

• Have the ability to bend, reach and lift up to 50 pounds on a regular basis.

Education/Experience Requirements:

• High school diploma or equivalent is preferred
• Strong organizational and communication (verbal and written) skills required
• Strong problem-solving and multi-task skills needed
• 1-2 years experience in supervision preferred.
• Some antique and computer experience preferred

We are searching for someone dependable to join our team. As a retail employee in Shop Goodwill, you will assist in the input of various articles on an online auction site and prepare them for shipping after they are sold. This helps people in that community and others in Central Michigan get work experience, job training, and other services.

We collect everything from furniture to clothing so you will be handling a wide variety of items every day, big and small, and need to be able to carry, lift, and move donations and feel comfortable handing donated items.

Come be a part of a great team and learn more about how you can help your community!