E‑Commerce Processor

Full‑Time | $17.50/hour

Goodwill Industries of the Chesapeake is hiring an E‑Commerce Processor to support our online retail operations through ShopGoodwill.com/md. Our eCommerce team is organized into specialized departments, and we are seeking candidates with strong interest or expertise in one or more of the following categories:

• Electronics
• Collectibles
• Sports‑related collectibles
• Video games
• Trading Card Games (TCG)
• Cameras

This role is ideal for someone who enjoys research, attention to detail, and working with unique items in a fast‑paced production environment.

Position Overview

The E‑Commerce Processor is responsible for identifying, researching, and preparing donated items for online sale. This includes accurately categorizing items, researching product details, and creating brief but accurate listings that meet quality and production standards.

Key Responsibilities

• Sort and evaluate unique donated items, identifying product categories, designers, brands, and maker’s marks
• Research items using web‑based tools and internal resources to determine accurate product information
• Authenticate, evaluate, and prepare items for eCommerce listings
• Create clear, concise product descriptions suitable for online sale
• Meet or exceed daily production goals
• Maintain compliance with safety and housekeeping standards
• Promote and support Goodwill’s mission and values
• Perform other related duties as assigned

Education & Experience

• High school diploma or GED required
• Previous experience with online sales, resale platforms, or strong product knowledge required
• Familiarity with niche categories such as electronics, collectibles, gaming, or cameras strongly preferred

Knowledge, Skills & Abilities

• Strong attention to detail and ability to work independently
• Computer proficiency and online research skills
• Ability to manage multiple tasks with minimal supervision
• Clear verbal communication skills
• Ability to follow verbal instructions and meet production expectations
• Team‑oriented mindset with a focus on continuous improvement

Physical Requirements

Medium physical demand

• Lift up to 50 lbs. and frequently lift or carry items up to 25 lbs.
• Regular standing, walking, bending, reaching, pushing, and pulling
• Frequent use of hands and fingers for handling items

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Travel Requirements

• No routine travel required

Work Environment

• Moderate noise level
• Possible exposure to conditions typical of warehouse and production settings

Reporting Relationship

• Reports to Manager on Duty
• No supervisory responsibilities

Why Work at Goodwill?

Goodwill Industries of the Chesapeake offers:

• Steady, mission‑driven work
• Opportunities to work with unique and collectible items
• A collaborative team environment
• Competitive pay and comprehensive benefits

👉 Learn more about our benefits and careers:
https://goodwillches.org/about-us/goodwill-careers/ 

EOE – Including Disability/Veterans