What are the responsibilities and job description for the Career Center Manager - Haywood County (Waynesville) position at Goodwill Ind NW NC Inc?
Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.
WHY WORK FOR GOODWILL?
Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 51 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.
At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.
Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.
Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.
Job Summary
The Career Center Manager provides leadership for one of our Career Centers setting up job pans and identifying community partnerships to optimize participant services.
Essential Job Duties
- Works with individuals who are seeking economic mobility.
- Develops career plans and sets goals with clear objectives around education and training, employment, and resources.
- Maintains Career Center, opening and closing the facility, ensuring the center is fully staffed and prepared to provide services.
- Utilizes and navigates Case Worthy database and inputs career plans and data into systems.
- Coordinating on-site employer job fairs.
- Other duties, as assigned.
Education
High school diploma or equivalent, required.
Requirements
- Associate or Bachelor degree preferred.
- Experience in job readiness counseling/ instruction preferred.
- Must possess strong customer service focus.
- Strong internet, Microsoft Word, Outlook skills required.
- Clear, professional written and verbal communication skills.
- Organizational skills with the ability to multitask & make decisions under pressure, understanding deadlines.
- Partnership & Business Development skills.
- Coaching, Development and Leadership Skills.
- Conflict management skills.
- Understanding of Goodwill’s brand and overall brand awareness, and ability to assist with Mission strategy development.
- Understanding of Goodwill’s relationship with NCWorks and each’s operations.
- Must be able to travel within assigned territory.
BENEFITS
Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:
- Paid Time Off (PTO)
- Money Purchase Pension Plan
- 403(b) Retirement Savings Plan
- Employee Assistance Program
- Free Telehealth
- Employee Referral Program
- Quarterly Incentive Programs (for all retail positions)
- Corporate Discount Programs
In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:
- Medical Insurance
- Prescription Coverage
- Dental and Vision Coverage
- Flex Spending Accounts (Medical and Dependent Care)
- Short & Long-Term Disability
- Life Insurance
- Tuition Reimbursement
EOE. E-Verify Employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.