Coordinator, Business Services (NCWorks)

Use your skills to transform your local community. Goodwill Industries of Northwest North Carolina offers numerous career opportunities with competitive pay, excellent benefits, and the reward of knowing your hard work is helping others.

WHY WORK FOR GOODWILL?

Goodwill Industries of Northwest North Carolina, Inc. (Goodwill) is a 501(c)(3) nonprofit organization headquartered in Winston-Salem, NC. We employ more than 1,100 team members who are dedicated to our mission of providing employment and training services that help people find jobs and reach financial stability. With 52 retail stores, 20 career centers, and dozens of attended donation centers across a 31-county territory, Goodwill is a complex enterprise offering a wide range of career opportunities.

At Goodwill, the work we do makes a difference in the lives of the individuals we serve and, in turn, in the community in which we live. Our business operations provide stability to our organization that is not always enjoyed by nonprofit organizations solely funded by outside sources. Our employees enjoy excellent benefits and a unique work environment that is professional, fast paced, and fulfilling.

Our organization’s values shape our culture and guide our interactions with program participants, customers, and each other. Our shared commitment to Living the Mission; Promoting Teamwork; Driving Improvement; Taking Responsibility for Actions and Behaviors; and Respecting and Appreciating Others is what makes us successful and inspires all that we do.

Want to learn more about Goodwill? Click on the links at the top of this page or go to: www.goodwillnwnc.org.

Job Summary

The NCWorks Business Services Coordinator develops new, and encourages growth of, existing business relationships to promote economic mobility for multiple programs in NCWorks.

Essential Duties & Responsibilities

• Documents contacts with businesses and organizations and ensures regular follow-up.
• Makes business to business contacts by telephone, email and in group networking settings to form partnerships which result in work sites.
• Develops and executes contracts for incumbent worker, on-the-job training, and work-based learning programs.
• Participates in networking events/ business groups to enhance connections and increase potential placement sites.
• Regularly participates in Business Advisory Councils and assists with recruitment of new members.
• Works in Microsoft Word/ other programs as needed to create instruction materials, graduation materials, presentation information, event flyers and invitations, etc.

Education

High school diploma or equivalent

Qualifications

• At least 3 years’ of successful business to business sales experience in a high-volume sales, required.
• Experience in the staffing industry or job development experience in a Human Service agency, strongly preferred.
• Strong Microsoft Office, Outlook and internet skills required. 
• Strong professional written and verbal communication skills required.
• Must be able to travel up to 10%

BENEFITS

Goodwill believes strongly in supporting our team members and offers excellent benefits, professional development, and opportunities for internal career growth. We are continuously looking for opportunities to expand our benefits program to accommodate the needs of our team members. While this list is not all-inclusive, some of the many benefits we offer to all employees are:

• Paid Time Off (PTO) 
• Money Purchase Pension Plan
• 403(b) Retirement Savings Plan
• Employee Assistance Program
• Free Telehealth
• Employee Referral Program
• Quarterly Incentive Programs (for all retail positions)
• Corporate Discount Programs

In addition, we offer the following benefits for our full-time team members working 30 or more hours per week:

• Medical Insurance
• Prescription Coverage
• Dental and Vision Coverage
• Flex Spending Accounts (Medical and Dependent Care)
• Short & Long-Term Disability 
• Life Insurance
• Tuition Reimbursement

EOE. E-Verify Employer.