What are the responsibilities and job description for the Housekeeper position at GoodNight Stay, LLC?
Description
Goodnight Stay is the premier luxury corporate and vacation rental management company, utilizing cutting-edge technology and leveraging its 25 years of experience to provide an unparalleled experience through thoughtful curation and design, high standards of excellence, and impeccable customer service. Our team is passionate about cultivating unforgettable, amazing experiences for all of our guests. After all, a life well-lived is a life full of incredible memories. If this sounds like a mission you'd be proud to support, read on!
We are looking for a thorough housekeeper with excellent cleanliness standards to attend to all areas of our homes. The goal is to enhance the customer experience by keeping our homes in clean and orderly condition.
JOB SUMMARY: Cleans homes, removes trash, makes beds and installs amenities. Also cleans common areas and corridors.
ESSENTIAL JOB FUNCTIONS:
- Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all Associates
- Stocks home with linen, terry and amenities
- Removes trash and debris from homes
- Cleans tubs, toilets and floors
- Cleans kitchen, living room, guest house, pool area, den, wet bar, etc.
- Wipes down vanities and clean mirrors
- Sanitizes rest rooms and sprays air freshener in bedroom areas
- Strips beds and removes terry and linens
- Makes bed and straighten furniture
- Dusts furniture and TV’s
- Checks light builds and replaces burnt out ones
- Programs TV’s when necessary
- Helps in laundry and housekeeping department when necessary
- Vacuums carpets and hallways, in addition to mopping
- Clean/organize patio furniture
- Places laundry bag for dirty linen out for pick-up
- Turns in lost and found items to manager
- Writes work orders for maintenance items in need of repair via app
- Ensures department adheres to all regulatory, departmental and company policies and procedures.
- Will be able to work varied shifts – i.e., days, nights, weekends, holidays
- Has their own vehicle and willing to drive to each home
- Works remotely at each home location as directed by Supervisor
- Report on any shortages, damages or security issues
- Handle reasonable guests complaints/requests and inform others when required
- Check stocking levels of all consumables
- Comply with health and safety regulation and act in line with company policies and licensing laws
- May be asked to handle other duties as assigned
Requirements
Skills
- Proven working experience in relevant field
- Ability to work independently and remain motivated
- Helpful with customer service orientation
- Prioritisation and time management skills
- Professionalism along with speed and attention to detail
- Knowledge of English language
PHYSICAL, MENTAL, AND ENVIRONMENTAL DEMANDS:
- Physically mobile with reasonable accommodations
- Respond to visual and aural cues
- Read, write, speak, and understand English
- Able to work flexible shifts
- Operate in mentally and physically stressful situations
- Able to be confined to a small area for a long period of time
All GoodNight Associates are expected to deliver truly great internal/external guest service and to create a warm and friendly environment for each and every guest.
Job Types: Full-time, Part-time Pay: Up to $20.00 per hour, Gas reimbursement, Benefits, Vacation
Salary : $20