What are the responsibilities and job description for the Church Secretary position at Good Shepherd Lutheran Church?
Key Responsibilities
Office Administration & Communication
● Serve as the primary point of contact for the church office—answering phone calls, responding to emails, and greeting visitors with warmth and professionalism.
● Manage incoming and outgoing communications, including weekly e-news, printed bulletins, announcements, and prayer updates.
● Maintain accurate and confidential church records (e.g., membership, baptisms, weddings, funerals, pastoral care requests)..
● Oversee the distribution and organization of incoming mail and office deliveries.
Scheduling & Event Support
● Maintain the master church calendar—coordinating room usage, ministry schedules, and staff commitments.
● Assist with the planning and administrative details of church services and special events (baptisms, weddings, funerals, seasonal services, meetings, etc.).
● Coordinate logistics with pastor, ministry staff, and lay leaders to ensure all events run smoothly.
Digital Communication & Media
● Update and maintain the church website, ensuring that information is accurate, current, and user-friendly.
● Manage social media posts, digital announcements, and online service content in a timely and appropriate manner.
● Assist with the preparation and distribution of online newsletters, emails, and communication campaigns, ( i.e. various communications for specific events).
● Provide basic graphic design support for church communications (event flyers, worship materials, slides, etc.).
Operational Support
● Maintain an organized, clean, and well-supplied office environment.
● Order church supplies within approved budget guidelines.
● Support staff and ministry leaders with administrative tasks such as printing, copying, mailing, filing, and document preparation.
● Serve as a liaison to volunteer teams, committees, and community partners as needed.
● Perform additional duties assigned by pastoral staff or Church Council.
Required Knowledge, Skills & Abilities
● Excellent verbal and written communication skills; able to interact compassionately and professionally with members, visitors, families, and vendors.
● Strong organizational and time-management abilities; able to multitask and prioritize effectively.
● High proficiency with office software (Microsoft Office, Google Workspace) and basic familiarity with design software (Canva, Publisher, Adobe, etc.).
● Comfort working with church management systems (Realm), website editors, and social media platforms.
● Ability to maintain confidentiality, especially regarding sensitive pastoral or member information.
● Creative mindset for designing engaging communication pieces (digital and print).
● Demonstrates patience, empathy, and calm in supporting individuals who may be grieving, confused, or in need of assistance.
Professional Expectations
● Exercises sound judgment, integrity, and confidentiality in all matters.
● Works collaboratively with pastor, staff, volunteers, and ministry teams.
● Represents Good Shepherd Lutheran Church with warmth, hospitality, and professionalism.
● Participates in staff meetings and embraces the mission and values of the church.
Education & Experience
● High school diploma required
● Prior administrative experience required; experience in a church or nonprofit setting preferred.
Work Environment
● Primarily an in-office position with extended periods of sitting, typing, and walking through the church building.
● Light lifting occasionally required (e.g., boxes of materials, supplies).
● Annual performance review provided in alignment with church policy.
Pay: $15.00 - $17.00 per hour
Expected hours: 20.0 per week
Work Location: In person
Salary : $15 - $17