What are the responsibilities and job description for the Patient Accounts Supervisor position at Good Shepherd Health Care?
Overview:
Wage Compensation - Min: $ 58,000.00 Max: $ 86,000.00
As a key member of our finance department, the Patient Accounts Supervisor will be responsible for overseeing all billing processes, ensuring accuracy and efficiency, and managing a team of billing specialists.
Responsibilities:
Education
Required:
Preferred:
Experience
Required:
Other:
Physical Requirements:
Working Conditions:
Employer paid benefits - Medical, Dental, and Vision (qualifying dependents included).
Wage Compensation - Min: $ 58,000.00 Max: $ 86,000.00
As a key member of our finance department, the Patient Accounts Supervisor will be responsible for overseeing all billing processes, ensuring accuracy and efficiency, and managing a team of billing specialists.
Essential Job Functions:
- Supervise and manage a team of billing specialists, providing guidance and support as needed
- Monitor team productivity of a remote work force.
- Oversee all billing processes, ensuring accuracy and efficiency
- Review and approve billing reports and invoices before they are sent to clients
- Develop and implement procedures to improve billing processes and ensure compliance with regulations
- Resolve billing and payment issues in a timely and effective manner
- Maintain accurate records of billing activities and transactions
- Communicate regularly with clients, stakeholders, and other departments to resolve issues and ensure satisfaction
- The employee supports the hospital mission, vision, values, policies, and procedures.
- Participates in required education for DNV programs as applicable to position (reference program education curriculum).
- Performs other related duties as assigned.
Qualifications:
Education
Required:
- High school diploma or equivalent
- 5 years of experience in billing or a related field
- Strong leadership, analytical and problem-solving skills are essentia
Preferred:
- Associate's degree in finance, accounting, or a related field
- 2 years of supervisory experience
Licenses/ certifications/ registrations
Preferred:
- Certified Billing and Coding Specialist or equivalent experience
Experience
Required:
- Previous experience in billing, finance or a supervisory role
- Excellent organizational and leadership skills
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented with strong analytical and problem-solving skills
- Proficiency in Microsoft Office and billing software
Other:
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer. Occasional walking, standing, bending, or lifting light office items (up to 25 pounds). Visual acuity to view computer screens and read detailed financial documents. Ability to communicate effectively in person, by phone, and electronically. May be required to move throughout the healthcare facility, including administrative and clinical areas.
Working Conditions:
This position operates in a professional office setting within a healthcare facility. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The office environment is climate-controlled, well-lit, and ergonomically designed for extended computer work. While this role is primarily office-based and does not involve direct patient care, the employee may occasionally be present in clinical areas or interact with staff working in clinical environments. As such, there is a potential for exposure to infectious diseases. The organization provides appropriate training and personal protective equipment (PPE) as needed to ensure safety.
Salary : $58,000 - $86,000