Supervisor

Our Supervisors provide an amazing customer experience through helpful and friendly service that meets customer needs and encourages customers to make Grigg’s/ACE Hardware their store of choice.

Department Supervisors solve problems for our customers and associates. They are responsible for daily store operations, in-store merchandising, and administrative functions within the department and store. This key role leads and trains staff to provide exceptional customer service.

Duties include, but are not limited to:

• Learn and exemplify the Helpful Ready policy of Grigg’s/ACE Hardware.
• Handle opening and closing procedures of the department and store.
• Create department schedules within the labor budget based on business needs.
• Coach, guide, and train associates on front-end and back-end procedures.
• Ensure company and store policies are upheld.
• Support inventory control and enforcement of loss prevention policies.
• Maintain department appearance and presentation.
• Communicate with coworkers and delegate as needed.
• Provide support to other departments.
• Report any inventory or pricing discrepancies or issues to management.
• Engage with customers, asking questions to determine their needs.
• Help customers with special orders, enter customer information for follow-up, and follow through on sales.
• Availability to a varying work schedule of open, closing, weekends, and holidays.

• Basic knowledge and understanding of hardware, sports, and Softline retail.
• 3 or more years of retail experience.
• 2 or more years of supervisory experience.
• Working with management in support of inventory management.
• Must know, understand, and demonstrate proper cash-handling skills.
• Exceptional customer service skills.
• Computer skills, with basic knowledge of Microsoft Excel.
• Sharp attention to detail.
• Elevated communication, presentation, and interpersonal skills.
• The ability to stand and walk for long periods.
• The ability to lift 25-50 lbs.

Pay: $19.25 - $21.00/hr. DOQ

Schedule: 40 hours per week. Workdays will be varied and include days, nights, weekends, and holidays.

Benefits: Medical, Dental, Vision, Shopping discount, and MORE!

Grigg's Mission

To give customers a reason to shop here through amazing customer service, to every customer, every time. Our commitment to our mission is reflected in how we've always treated our employees, which is with mindful appreciation and respect. Grigg's ACE Hardware is where you can learn, advance, and participate in an exciting entrepreneurial working environment.

Grigg's History

Grigg's is a family-owned business operating in our community since 1939. In 1969, the Grigg family began its affiliation with ACE Hardware. ACE is the leader in the convenience segment of the home improvement industry. At Grigg's, we pride ourselves on meeting a variety of needs in our local community. Over the years, Grigg's ACE Hardware has donated over $100,000 to Sacred Heart Medical Center via Children's Miracle Network, Bikes for Tykes, and other local charities.

Grigg Enterprises Inc. is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, national origin, protected veteran status, disability, age, sexual orientation, or any other consideration prohibited by federal, state, or local laws.