What are the responsibilities and job description for the Epic Analyst position at Good Samaritan Hospital?
Job Info
Job Summary:
This position is responsible for developing content/workflow expertise for assigned Epic application(s). Credentialed Trainers focus on the provision of end user training in the classroom, via live meeting and/or in 1:1 settings to end users from all levels of the organization. Additional focus areas include rounding, go-live support, customer communication and optimization activities. Become Proficiency Certified by Epic in your supported application.
Essential Job Duties:
- Serves as instructor before, during and after go-lives and system updates to existing system users. Provide training to new and current staff as needed.
- Documents issues identified during training and/or rounding, referring them to the appropriate individual and closing the loop with end-users. Utilizes a tracking system to document, track and trend issues.
- Provide department and user documentation upon completion of project(s).
- Rounds with end-users on a regular basis with a focus on end-user training, system efficiency and acceptance.
- Provides regular feedback to workgroups and leadership team to assist in the development of training and optimization prioritization.
- Provides application support for all users. Acts as a key contact for user questions, problems, and concerns.
- Able to assist project priorities accurately and maintain project timelines.
- Acts as an IT office/department representative.
Job Specifications:
- Education: Four year college or university program degree preferred.
- Experience: Two to five years related experience and/or training preferred or equivalent combination of education and experience.
Posting Date: 2025-09-09T21:57:27 00:00
Job Schedule: Full time
Job Shift: Day Shift
Locations: 520 S 7th St Vincennes IN 47591