Accounts Receivable Analyst

Accounts Receivable Analyst

Department: Accounting / Finance
Status: Full-Time, Exempt
Reports To: Controller

About the Role

We are seeking a detail-oriented and analytical Accounts Receivable Analyst to support our financial operations and help maintain strong cash flow. This role is responsible for managing invoicing, applying payments, resolving discrepancies, and partnering cross-functionally to ensure customer accounts are accurate and up to date.

This position plays a key role in supporting a “Good Place” culture—balancing strong financial performance with meaningful relationships and a people-first approach.

What You’ll Do

• Build and maintain strong relationships with customers to effectively manage receivables
• Generate and issue accurate invoices in a timely manner
• Apply and reconcile incoming payments (checks, ACH, wire transfers)
• Investigate and resolve billing discrepancies, short payments, and disputes
• Monitor and analyze aging reports; recommend actions to reduce delinquency
• Partner with Sales and Customer Service to resolve account issues
• Prepare regular reporting on AR status, collections, and trends
• Support month-end and year-end close, including audit activities
• Ensure compliance with company policies and accounting standards
• Assist with customer bankruptcy reviews in collaboration with Legal
• Cross-train within the department to provide coverage during peak periods
• Support additional accounting and finance initiatives as needed

What We’re Looking For

Education & Experience

• Bachelor’s degree in Accounting, Finance, or related field (or equivalent experience)
• 2 years of experience in accounts receivable, billing, or finance
• Strong understanding of accounting principles and AR processes
• Experience with ERP systems (Sage Intacct preferred)
• Proficiency in Excel and Microsoft Office tools

Core Skills

• Strong analytical and problem-solving abilities
• Excellent communication and relationship-building skills
• Ability to manage difficult or sensitive customer interactions professionally
• Detail-oriented with a high level of accuracy
• Strong organizational skills and ability to manage multiple priorities
• Self-motivated with a proactive approach to resolving issues

Additional Strengths

• Experience negotiating payment plans or resolving past-due accounts
• Knowledge of collections practices and applicable regulations (e.g., FDCPA)
• Familiarity with tools such as Salesforce, Adobe, or similar systems
• High level of integrity and accountability

Why Join Us?

We are proud to be a Good Place organization—committed to valuing people, strengthening communities, and building meaningful relationships with our customers and partners. Our Accounting & Finance team plays a critical role in enabling business success while ensuring fairness, transparency, and trust.