What are the responsibilities and job description for the English/Spanish speaking Front office Medical Assistant position at Good heart medical group?
Job Summary
This position requires multi-tasking and above average customer service skills. Job duties required are checking in and out patients from the medical clinic and provides basic secretarial and administrative support. A successful Front Desk Team Member possesses a strong commitment to providing superior service and views every interaction as an opportunity to build a trusting relationship with the patient.
Responsibilities
- Interacts appropriately with patients and records information while greeting, checking-in, checking-out or scheduling appointments for patients.
- Utilizes computer equipment and programs to add new patient information, prints out relevant forms for processing and schedule appointments. Ensures patient contact and emergency contact information is accurately documented in EMR (Elation/NextGen). Update patient photo and insurance info on file.
- Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual.
- Clearly communicates information about clinical personnel to patients and other individuals.
- Verifies patient insurance via phone or website and collects any necessary co-pays for services. Assists with scheduling follow-up and specialist referrals/ appointments.
- Confirm all appointments.
- Forward medical records/ visits to PCP or referring physician.
- Verify all patient insurance, obtain referrals and authorizations for all in practice procedures as needed based on a by patient basis.
- Recall routine patient follow-ups on a daily basis.
Job Types: Full-time, Part-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $20 - $23