Bilingual Human Resources Generalist

The Human Resources Generalist provides HR generalist support to employees across assigned locations. This role reports to the HR Manager and functions as part of a collaborative HR team, assisting with other locations as needed to ensure consistent service and support across the organization.

Responsibilities:

• Responsible for resolving employee relations issues and conducting effective, thorough, and objective investigations. Works closely with management to determine appropriate resolutions and outcomes.
• Under the direction of the HR Manager, work with management to successfully resolve matters involving policy interpretation, discipline, performance assessment, and terminations.
• Administer and interpret labor agreements and assist with grievance procedures.
• Conduct new hire orientation and manage the onboarding process.
• Assist in the administration of the company’s benefits programs, including the communication and delivery of benefit plans during New Hire Onboarding and the annual Open Enrollment process.
• Oversee the administration of leave of absence programs.
• Coordinate workers’ compensation claims in partnership with the Safety Manager, including documentation, reporting, and follow-up.
• Conduct exit interviews and provide insights and trends to management.
• Assist in the development and implementation of new programs, plans, policies, and procedures.
• Responsible for full‐cycle recruitment for exempt and non‐exempt positions.
• Create and recommend new approaches, programs, and policies designed to improve the selection and retention of high‐performing teams.
• Collaborate with the Payroll team to ensure accurate and timely submission of employee changes and provide guidance to managers on completing required updates.
• Develop strong partnerships with employees and leadership at all levels, modeling positive and professional rapport.
• Assist in creating and maintaining a comprehensive database of job descriptions and role profiles.
• Assist with execution of the annual performance review process.
• Perform other duties as assigned

Qualifications & Experience:

• Bachelor’s degree is required.
• At least five years of progressive HR generalist experience with emphasis on employee relations and full‐cycle recruitment is required.
• Bilingual fluency in Spanish is required.
• Experience working in a union environment is a plus.
• Working knowledge of ADP Workforce is a plus.
• Must be extremely flexible with job duties and able to adapt to a fast‐paced environment that is committed to providing excellent service to all employees.
• Must possess a high degree of confidentiality, integrity, and accuracy.
• Strong interpersonal skills with the ability to interact with employees and management at all levels.
• Strong oral and written communication skills.
• Proficiency at an intermediate level in Microsoft Word, Excel, and PowerPoint.
• In‐depth knowledge of Illinois and federal employment laws; knowledge of Washington state employment laws is a plus.
• Ability to travel occasionally, both in‐state and out‐of‐state, is preferred.