VP Property Management Operations

The Vice President of Property Management Operations overseeing the Minneapolis market is a senior leader within Goldmark and is responsible for directly or indirectly leading a team of Regional Managers, Regional Maintenance Managers, and the broader property teams to achieve consistent high-level financial, operational and resident satisfaction results for each multifamily residential property within their regional portfolio. They lead the development of Goldmark Property Management’s overall sales, financial, marketing and service strategies and are responsible for development of effective strategies within their regional portfolio. The Vice President is a key partner in the development and implementation of company initiatives, policies, and processes. They own the client-owner relationship for each of their properties.

This role is largely about leadership. The Vice President, Property Management is responsible for bringing together cross-functional teams aligned on common goals and objectives. They are responsible for ensuring individual team member personal and professional growth and development through supporting, mentoring, coaching, informal and formal training, and consistent individual and team recognition. They will work diligently to hire, lead, train, develop, coach, motivate, and support high quality property management teams. The Vice President monitors and leads the Goldmark values for a positive impact throughout the organization. The Vice President will strive to be the industry expert in multifamily residential property management and help grow the knowledge and expertise within their teams.

Core Performance Responsibilities:

• Own and drive operating and capital budget development for each property within

their regional portfolio.

• Responsible for ensuring property teams are managing, communicating, and in compliance of all Fair Housing and EPA laws and regulations as well as government programs such as Section 42, Section 8 and MN (d).
• Lead through Regional Managers to:
• Implement effective sales, marketing, and advertising programs to maximize occupancy.
• Conduct regular market analysis to understand and react to current market conditions and competitor environment; develop action plans as appropriate.
• Ensure appropriate engagement and use of corporate marketing strategies and resources.
• Consistently meet and exceed key performance targets, including but not limited to Net Collected Rent (NCR), Net Operating Income (NOI), and Maximum Occupancy.
• Provide direction and guidance on vendor selection and expense management.
• Responsible for ensuring property teams are managing the cleanliness and safety of property interiors and exteriors through the implementation of a standardized preventive maintenance program to minimize expenses.
• Serve as a mentor to help in the growth and development of fellow team members.
• Lead through Regional Maintenance Managers and Regional Managers to ensure maintenance work orders are done accurately, safely and in a timely manner when appropriate.
• Responsible for leading through disaster and emergency situations, including the insurance claim process and resident relations.
• Assist with companywide projects and initiatives, including the acquisition and disposition of properties.

Experience, Education, and Licensure:

• High School Diploma or GED required.
• Must have a valid driver’s license, vehicle, and vehicle insurance per company requirements
• A strong leader with at least ten years of leadership experience and demonstrates the ability to achieve consistent high-level individual, team and organization results.
• Strong understanding and experience in managing and analyzing financial statements and budgets.
• Four-year degree in business or related subject preferred; or two to four years’ related experience and/or training; or equivalent combination of education and experience.
• Familiar with federal, state and jurisdictional laws and regulations concerning multi-family housing, Fair Housing and team member safety.
• Five to seven years of property management experience in multi-family and commercial environment preferred.
• Certified Property Manager (CPM), Certified Apartment Manager (CAM) or National Apartment Leasing Profession (NALP) certifications are desirable.

Benefits:

• Your PTO grows with you—the longer you’re here, the more time you earn. Celebrate your commitment with extra paid days every work anniversary.
• Up to 120 hours each year, plus 11 paid holidays.
• Choose your payday! Hourly team members have access to on-demand pay
• Recharge with 4 “YOU” Days (32 hours) and give back with 16 paid volunteer hours each year.
• Celebrate milestones with years-of-service recognition.
• Leadership development programs support your professional growth and career advancement.
• Choose from 3 medical plans, 2 dental plans, and vision coverage options.
• Receive an annual company HSA contribution to help with out-of-pocket costs.
• Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
• Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
• Income-replacement benefits for qualifying life events.

We believe everyone at Goldmark is a leader! This role will be responsible for bringing our Goldmark vision of creating a better living for our customers and our communities to life across their regional portfolio. They will drive their teams to focus on customer service and quality as the Goldmark differentiator in making our residents feel at home. The Vice President will take pride in serving others and delivering a caring and professional experience for our residents, our owners and our fellow team members.

Job Type: Full-time

Pay: From $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Application Question(s):

• In one sentence, describe your leadership style.

Experience:

• Property Management: 5 years (Preferred)
• leadership: 10 years (Required)

Willingness to travel:

• 75% (Preferred)

Work Location: In person

Salary : $125,000