Part-Time Evening Budtender

The Interior Budtender will be responsible for delivering high-quality service, maintaining professionalism, and ensuring compliance with all regulations. The ideal candidate will have extensive experience in customer service and/or sales, preferably within the cannabis industry.

Key Responsibilities:

• Customer Assistance: Guide medical patients and recreational guests to find the products that best suit their needs, offering knowledgeable recommendations and support.
• Sales Transactions: Efficiently process sales transactions, providing five-star customer service during each interaction and ensuring all transactions are compliant with HIPAA, allotment, and certification status regulations.
• Dispensary Maintenance: Keep the dispensary organized, clean, and well-stocked, and assist with restocking during quieter periods.
• Compliance: Maintain strict adherence to all legal and regulatory requirements, including proper ID verification and compliance with state regulations.
• Departmental Assistance: Support various departments within the dispensary as needed to ensure smooth operations.

• High school diploma or equivalent.
• Must be able to obtain and maintain required uniforms for the position using only pre-approved company options.
• Minimum of 5 years of demonstrated experience in customer service and/or sales in a fast-paced, demanding retail environment; dispensary experience preferred, with a focus on Maryland dispensaries.
• Must be at least 21 years of age.
• Must successfully pass a criminal background check.
• Proven experience with point of sales systems, excellent communication and interpersonal skills, and strong organizational abilities.
• Positive attitude with the ability to thrive in high-volume sales settings and work effectively with diverse personality types.
• Ability to build and maintain long-term relationships with customers, addressing and resolving issues professionally.
• Basic math skills, including addition, subtraction, multiplication, and division.
• Ability to stand and walk for at least 8 hours, bend, kneel, crouch, and lift and carry up to 50 pounds.
• Genuine enthusiasm for cannabis and the cannabis industry, with a passion for GOLDLEAF’s brand and customer experience.
• Must have part-time evening (5-9pm), ongoing availability for nights and weekends.

• 5 years of customer service experience; preference for candidates with specialty, customer-facing retail experience
• Previous experience with POS systems
• Understanding of applicable federal, state and local laws and regulations as they pertain to the industry, personnel law, safety regulations, local municipal codes and organizational rules, regulations, directives and standard operating procedures

Our Mission

Our goal is to be recognized as the leading dispensary for hospitality and service. Each member of our team is equally important in maintaining this goal and making GOLDLEAF a destination dispensary.

Our Concept

We bundle the best value and service in the cannabis industry with each experience a guest has at GOLDLEAF. No guest leaves our location less than satisfied, and customer satisfaction is our number one priority.

Core Values

Customer Service Oriented

Being customer service oriented implies that our focus is our guests and patients. We value them over anything else and respond to their needs quickly and efficiently.

Education

We expect our staff to be educated, so that we may best inform our patients and give them the greatest service achievable. If you don’t know the answer to a question a guest is inquiring about, kindly inform them that you will find out the answer to their question in a quick and timely manner.

Dependability

To be dependable implies that you will show up on time, follow through with commitments, be accountable, and be consistent.

Optimism

Optimism in the workplace is detrimental for success, it promotes high energy levels, creativity, inspiration, leadership, and a hopeful approach to both problem solving and daily tasks.

Integrity

We expect our staff to have integrity. This means that you are accountable, trustworthy, and reliable. It will also imply that you are always practicing your best moral values and ethics while representing GOLDLEAF.

Comprehensive Medical, Dental, and Vision Insurance

Voluntary Short-Term Disability Insurance

Voluntary Accident & Critical Illness Insurance

Voluntary Life Insurance

Health Savings Account (HSA)

Employee recognition program

SparkPlug Vendor recognition incentives

Employee & Industry Discounts

GOLDLEAF is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.