What are the responsibilities and job description for the Sales Call Center Representative - Milford, MA position at Goldfish Swim School Milford?
This job is located in Milford, MA.
Join our Call Center team at Goldfish Swim School! Full time and part time positions available!
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? We're a rapidly growing, award-winning franchise that is not your typical company! We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout out awards, gift cards and fun social events!
We offer paid training and flexible shifts that are perfect for all. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
- Bonus structure based on performance
- paid Time Off
- Earned Sick Time
- Paid Holidays
- Health Insurance (eligible on the 1st of the month after 30 days of employment)
- 401k with match (must be at least 21 years old and worked for the company for 12 months)
- Child/Sibling Lesson Discounts
- Flexible hours
- Great pay
- Valuable work experience
- Increased social opportunities
Requirements:
- Customer services skills are a must
- Prior sales experience required
- Must be comfortable with computers and many platforms
- Must be able to work and thrive in a fast-paced environment
- Excellent interpersonal communication and organizational skills
- Must pass background examinations (included with training)
Job Position: Sales Call Center Representative
Reports To: Call Center Manager
FLSA Status: Non-Exempt
Summary: provide quality customer service and sales to anyone who calls, texts or emails! performs other tasks related to swimmer's and family's experiences as necessary.
Education/Experience: High school diploma or GED is required. Bachelor's degree preferred. Two or more years previous customer service, sales and/or administrative office experience preferred. High level computer skills required using Word, Excel and other software systems.
Certificates and Licenses: Lifeguard, CPR/AED and First Aid certification required and will be provided during training.
Work Environment: While performing this job, the employee is exposed to heat and humidity occasionally. Noise level is usually moderate.
Salary : $17 - $21