What are the responsibilities and job description for the Senior Incentives Execution Lead position at Golden Technology?
Role Overview:This role will provide executional and coordination support across Incentives programs including Best Customer Communications (BCC), Targeted Digital Coupons (TDC), SSE, EMOD, and Push. The role will work closely with Campaign Operations, Product/Tech, and Commercial partners to maintain delivery cadence and ensure campaign and financial processes remain on track. They will also support BCC 2027 kickoff activities, Inmar financial workflows, and light case study documentation in collaboration with the Sales Consultant and Commercial Strategy Lead. This is a highly executional, coordination-focused role designed to maintain momentum—not to lead strategic or partner-facing workstreams. Skills Qualifications4–6 years of experience in campaign execution, project coordination, or marketing operations (retail or media experience preferred)Strong project management and organization skills; able to manage multiple concurrent timelinesExcellent communication, documentation, and cross-functional collaboration abilitiesStrong attention to detail with proven ability to maintain accuracy and process disciplineWorking knowledge of Microsoft and campaign tools (e.g., Salesforce, Excel, PPT, Power BI, or similar tools)Ability to quickly learn new processes and operate in a dynamic, cross-functional environmentExperience managing or supporting financial tracking and reporting processes preferred Key Responsibilities:Incentives Program Execution (Approx. 35%)Coordinate day-to-day execution across BCC, TDC, SSE, EMOD, and Push, ensuring tasks remain on schedule.Partner with Campaign Operations and Product/Tech on campaign intake, creative reviews, and QA steps.Maintain campaign trackers, SOPs, and documentation to ensure consistency and smooth handoffs.Support cross-functional communication loops and resolve basic operational questions.Participate in process improvement discussions and document pilot learnings for future optimization. Support for Best Customer Communications (BCC) 2027 Kickoff (Approx. 25%)Provide logistical and documentation support for the BCC 2027 planning and kickoff workstreams.Schedule and coordinate meetings, capture notes and decisions, and manage shared documentation.Maintain readiness trackers and summarize progress updates for leadership review.Support the development of internal collateral, templates, and summary materials that enable alignment across teams. Inmar Financials Billing (Approx. 15%)Support day-to-day Inmar financial workflows, including tracking, reconciliation prep, and QA.Maintain organized billing documentation and coordinate with Finance and Commercial teams on updates.Surface potential discrepancies early and ensure visibility into key metrics. Case Study Success Story Support (Approx. 10%)Partner with Sales Consultant to compile data, creative examples, and results for case studies.Draft basic success summaries or visual proof points for leadership or client-facing use. Performance Tracking Documentation (Approx. 10%)Track campaign volumes, timelines, and delivery metrics.Conduct quick debriefs on key campaigns and document lessons learned.Update reference materials, trackers, and shared documentation for future continuity.Misc. operations tasks (inbox tracking, etc.) Key PartnershipsInternal: Incentives Counterpart, Data Science (DSR) Collaboration, Campaign Operations, Commercial Solutions Leads, Sales Consultants, Account Management teams External: Inmar (supporting Commercial Strategy Leads), Catalina (as applicable), and vendor partners assisting with operational execution (minimal)Success MeasuresNo disruption to Incentives delivery or Inmar financial processes during associate’s maternity leave100% on-time campaign execution across owned Incentives channelsSupport team goal of Documented process learnings and recommendations to support transition upon associate’s return.