What are the responsibilities and job description for the Operations Clerk position at Golden State Foods?
Description
What You’ll Do:
You’ll be a key player as our Ops Clerk; you will perform a variety of administrative and clerical tasks to support Operational activities in a 24/7 facility. Schedule will include work on weekends and/or holidays.
About QCD:
Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation.
At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you are part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution.
In This Role You’ll:
- Accurately receive and enter customer orders ensuring complete and correct information
- Process key documents such as load plans, bills of lading, driver records, variances, credits/debits, and product complaints
- Print and distribute order forms to support smooth and efficient customer ordering
- Maintain up-to-date and organized customer files and records
- Perform other related duties as assigned
- Strong communication skills—both verbal and written
- Basic knowledge of office equipment and computer applications (Excel, Word, etc.)
- Familiarity with order processing procedures and customer service techniques
- Ability to manage complaints with professionalism and efficiency
- Strong attention to detail, time management, and organizational skills
- Willingness to work a flexible schedule
- Ability to work with minimal supervision
- Commitment to acting in alignment with GSF’s Values and Creed
- Full-time, on-site in a temperature-controlled warehouse (dry, cooler freezer: -5 °F to 38 °F)
- Shift: Primarily a 4-day work week, starting at 8:30am
- Weekend and holiday availability required
- Weekly pay (every Friday)
- Health, dental, and vision benefits available after 30 days
- 401(k), paid holidays, vacation, and more
- Company-provided uniforms and work shoes
Why Join Us:
We’re not just in the business of distribution - we’re in the business of development. Your ambition accelerates our whole team’s progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout the Golden State Foods family of companies.
At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too.
QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.
Equal Opportunity Employer:
We’re proud to be an equal opportunity employer. QCD values diverse perspectives and is committed to creating an inclusive and respectful workplace where every person is supported and empowered to thrive.