What are the responsibilities and job description for the Senior HVAC Service Technician position at Golden Rule Plumbing, Heating, Cooling & Electrical?
Looking for a role where you diagnose older systems and walk homeowners through their options?
Tired of strictly running maintenance calls, and ready to take on more complex work with real room to grow?
Has your company been bought out by private equity? Ready to get back to working for a family-owned and operated business?
This role is for the technician who's outgrown maintenance calls and wants more — more complexity, more responsibility, and more earning potential. If you're willing to put in the extra work — running late calls, picking up the tough jobs, going the extra mile when it's needed — we'll give you the calls, the training, and the room to grow.
If this sounds like you, hit apply now!
Hiring Process:
We believe that looking for a job shouldn't be a full-time job. That's why we've made it easy to apply and easy to interview.
- Step 1: Hit apply and answer a few quick questions (takes 5 minutes or less)
- Step 2: Complete a first and second interview with our recruiter and service manager — often the same day
- Step 3: You're hired!
What you'll do:
- Diagnose issues on aging HVAC systems, including the harder cases that take real troubleshooting
- Walk homeowners through what you find in plain language — what's wrong, what their options are, and what you'd do in their shoes
- Have direct, honest conversations about repair vs. replacement, without pressure in either direction
- Hand off to our System Engineers when a homeowner wants to explore replacement — you're not expected to close anything
- Perform maintenance, IAQ recommendations, and the other day-to-day work of keeping older systems running well
What We're Looking For:
- 2 years of HVAC experience
- A valid driver's license with a clean driving record
- A hungry, dedicated, and coachable individual who wants to take feedback and get better because of it
- Someone who's committed to providing a 5-Star customer service experience
Our Promise to You:
- Ongoing Training and Development: We're committed to your growth with continuous learning opportunities, so you're always working towards mastering your skills
- One-on-Ones: Stay aligned with your career goals and get the support you need with regular check-ins and feedback
- Culture of Support: Work for a family-owned business that cares about your success
Who We Are:
Golden Rule Plumbing, Heating, Cooling & Electrical is one of the fastest-growing family-owned home services companies in the Midwest. We operate three locations across Iowa, Nebraska, and Utah under the Legacy 13:22 family of companies, which also includes Cornerstone Roofing & Exteriors and our shared-services entity, Golden Rule Services. We're entering our next phase of growth – expanding into new markets, scaling shared services, and building a team that can grow with us for the next 25 years.
Ready to Apply?
It takes less than 5 minutes to apply, and you could be interviewing within days!
Pay: $70,000.00 - $119,999.00 per year
Work Location: In person
Salary : $70,000 - $119,999