What are the responsibilities and job description for the Direct Support Professional - Retail position at Golden Rule Industries?
About Golden Rule Industries:
Golden Rule Industries (GRI) is a social enterprise dedicated to creating meaningful employment opportunities for individuals with disabilities. We combine mission-driven purpose with business innovation - delivering products and services while empowering people through inclusive work.
Our Mission:
To provide programs and vocational supports for adults with developmental and physical disabilities through training and employment opportunities that help each individual fulfill their dreams and goals.
Reports To:
Store Manager
Position Overview:
Responsible for providing support and guidance to Working Partners in a retail setting by assisting Working Partners as they provide proper customer service, answer customer questions, complete assigned job tasks and keep the store appearance neat, clean and inviting. Provides direction, support and training to Working Partners through entire shift. Responsible for Working Partner tasks only when Working Partners are not available.
Level of Authority/Supervision:
This position works alongside the retail store manager and other job coaches. Initiative and independent performance is expected. This position does not supervise any other position but oversees and coaches Working Partners.
Essential Job Functions:
1) Instructs, coaches, monitors and redirects Working Partners in the performance of
basic job duties, worksite behaviors and general life skills.
2) May be required to administer prescribed medications to working partners as per
Medical Administration Policy.
3) Assists Working Partners with basic life functions such as eating, drinking, toileting,
moving from one area to another, etc., as needed.
4) Encourages and coaches Working Partners as they maintain a neat and safe shopping
environment through general janitorial tasks including but not limited to sweeping,
mopping, dusting, cleaning restrooms and break areas, emptying trash, cleaning
displays.
5) Adheres to all company policies and procedures.
6) Follows all safety precautions in the proper use, handling and storage of cleaning
chemicals and supplies.
7) Responsible for on-time attendance.
8) Responsible for completing other job-related duties as assigned to the retail team.
9) May be responsible for providing transportation for working partners as needed.
10) Provides guidance during the donation process, including sorting and pricing of
merchandise.
11) Assists Working Partners as they stock inventory and develop displays.
12) Assists store manager with keeping accurate daily records.
13) Maintains up-to-date knowledge of store sales and promotions
Education/Experience Requirements:
Ability to read, write, follow written instructions.
High school diploma or GED required.
Strong desire to help others a must.
Additional Competencies, Skills and Qualifications:
Ability to effectively speak with and support customers, Working Partners, and their teams.
Must complete all training requirements within the specified time frames.
Physical Requirements:
This is an active position that requires movement and standing. Must be able to stand for extended periods of time, bend, stoop, squat, reach, grasp, as well as lift and carry up to 25 unassisted or 50 lbs. plus with assistance. Must be able to climb ladders/step stools. Visual acuity needed for preparing/reading price tags/merchandise/chemical labels, etc.
Work Environment:
Well-lit, climate-controlled work area with occasional supervision of Working Partners as they complete outdoor tasks or tasks in the warehouse.
Pay: From $13.00 per hour
Expected hours: 41.65 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Paid training
- Vision insurance
Application Question(s):
- Can you pass a background check?
- This role involves supporting adults in a work-based setting. What does respectful support look like to you?
- Are you comfortable assisting with personal care tasks, if needed?
- Do you have reliable transportation to and from work?
- This role requires modeling appropriate workplace behavior. Are you willing to follow all dress code and conduct guidelines consistently?
- Do you have any commitments that would prevent you from working your scheduled shifts?
Work Location: In person
Salary : $13